EIEIOTECHNOVATION
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EIEIO / AUTOMATION & EMERGING TECHNOLOGY

Windows 11 O&M Essentials for IT Professionals

Course outline

WINDOWS111 day

Course Objectives

Installing, configuring, and updating Windows 11 systems

Managing connectivity, storage, apps, and user resources

Securing and monitoring Windows 11 environments

Troubleshooting operational issues and implementing recovery strategies

Learning Outcomes

Deploy and upgrade Windows 11 efficiently in enterprise settings

Perform advanced configurations using Windows Admin Center and PowerShell

Manage updates, apps, devices, network connectivity, and user access securely

Monitor performance and troubleshoot system issues effectively

Modules Covered

Installing & Upgrading Windows 11

Configuring Windows Devices & Connectivity

Managing Storage, Resources & Applications

Implementing Security Features

Monitoring & Troubleshooting Windows 11

Training Schedule

Time

Session

Topics Covered

Method

09:00 – 09:15

Welcome & Orientation

Course objectives, participant expectations, structure overview

Presentation

09:15 – 10:00

Module 1: Installing & Updating Windows 11

Windows 11 features, editions, installation options, upgrades, and update management

Lecture & Demonstration

10:00 – 10:45

Module 2: Configuring Windows Devices

Local/remote configuration, Windows Admin Center, PowerShell tools

Guided Demo & Practice

10:45 – 11:30

Module 3A: Network & Storage Configuration

IP settings, VPN setup, Storage Spaces, disk management

Walkthrough & Exercise

11:30 – 12:30

Module 3B: Managing Resources & Applications

Shared folders, Work Folders, app deployment, Microsoft Store control, Microsoft Edge settings

Case Scenario & Discussion

12:30 – 13:30

Lunch Break

—

13:30 – 14:30

Module 4: Security Implementation

BitLocker, Defender Firewall, UAC, Credential Guard, group policy configuration, threat mitigation

Lab-Based Exercise & Demo

14:30 – 15:15

Module 5A: Monitoring Systems

Event Viewer, Performance Monitor, Resource Monitor, real-time issue detection

Demonstration & Hands-On

15:15 – 16:15

Module 5B: Troubleshooting & Recovery

Device drivers, registry recovery, startup repair, System Restore, File History

Case Study & Group Exercise

16:15 – 17:00

Wrap-Up, Best Practices & Q&A

Key takeaways, enterprise deployment recommendations, open-floor technical discussion

Recap & Interactive Q&A

Training Features

Hands-on guided activities and troubleshooting labs

Real-world case discussions and system scenarios

Tools deep dive (Windows Admin Center, PowerShell, Performance Monitor)

Customizable to enterprise O&M environments

Programme scope, delivery arrangements and suitability are confirmed during enquiry.