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VMware Workspace ONE- Skills for Unified Endpoint Management [V19.x]

Course outline

3 days

Duration

3 days

Overview

In this three-day course, you configure and secure unified endpoint activation, registration, and resource integrations. You learn how to integrate industry-recognized enterprise technologies with the VMware Workspace ONE® UEM (Unified Endpoint Management) console. Through a combination of hands-on labs, simulations, and interactive lectures, you also learn how to configure and manage the endpoint lifecycle. The principles of enterprise mobility and unified endpoint are addressed throughout the course. You will leave the training empowered with the foundational skills and knowledge needed to effectively implement Workspace ONE Unified Endpoint Management.

This course is a subset of the 5-day VMware Workspace ONE: Deploy and Manage [V19.x] course.

Product Alignment

Workspace ONE

Workspace ONE UEM

VMware Identity Manager™

VMware Workspace ONE® Boxer

VMware Workspace ONE® Content

Objectives

By the end of the course, you should be able to meet the following objectives:

Identify and describe major components of the Workspace ONE solution

Identify and describe the Workspace ONE UEM enterprise and productivity integration components

Navigate the Workspace ONE UEM console

Examine integrated components

Explain integration of Workspace ONE UEM with directory services

Create and explain environment group structures

Outline enrollment and endpoint management methods for each endpoint platform

Configure requirements for Workspace ONE UEM registration and endpoint enrollment

Enroll and manage mobile devices and endpoints with the VMware Workspace ONE Intelligence Hub

application

Provision and secure applications

Enable the unified application catalog

Create and implement profiles and compliance policies

Explain and issue device commands

Manage email configurations

Integrate with content resources and provision access

Explain and analyze reporting and auditing

Leverage VMware Workspace ONE® Intelligence™ for advanced reporting and automation

Apply general troubleshooting techniques

Implement unified endpoint management with Workspace ONE

Intended Audience

Workspace ONE administrators, experienced mobility and identity administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants

Prerequisites

This course has no prerequisites.

Outline

1 Course Overview

2 Introduction to Workspace ONE Unified Endpoint Management

Outline the basic principles and capabilities of Unified Endpoint Management with the Workspace ONE

Platform.

Summarize basic implementation of Workspace ONE UEM

Investigate Modern Windows Management with Workspace ONE UEM

3 Workspace ONE UEM Console

Outline features of the Workspace ONE UEM Console

Navigate the Workspace ONE UEM Console

4 Workspace ONE UEM Architecture

List the common Workspace ONE UEM Integration Components

Outline the core components of Workspace ONE UEM

Outline the benefits of implementing Directory Services Integration

Summarize the benefits of implementing Certificate Authority Integration

Describe the benefits of implementing Email SMTP Integration

Describe the benefits of deploying Secure Email Gateway

Explain the purposes of deploying Unified Access Gateway

Describe the benefits of deploying VMware Tunnel™

Summarize the functions of Content Gateway

5 Mobile Endpoint Enrollment and Management

Outline UEM options

Configure Workspace ONE UEM for Endpoint Management

Enroll Mobile endpoints

Describe the functions and benefits of the Apple Device Enrollment Program

Outline the steps to enroll an Android Endpoint into Workspace ONE UEM with the out-of-box enrollment

flow

6 Windows 10 Onboarding

Outline basic principles of Windows 10 Endpoint Onboarding

Onboard Windows 10 desktop with basic IT-driven and user-driven enrollment methods

Outline the steps of configuring Cloud Windows 10 Auto Discover Service

Summarize the steps of configuring Azure AD integration

Use Office 365 applications for Windows 10 desktop enrollment

Explain Windows 10 Desktop out-of-box enrollment

7 Securing and Configuring Endpoints

Summarize the comprehensive endpoint and console security features provided by Workspace ONE UEM

Console

Assess uses of administrative roles

Examine the proper use of profiles and resources for endpoint management

Explain Windows 10 policy management

Outline product provisioning

Configure compliance policies

Manage endpoints with Workspace ONE UEM

Use the Self-Service Portal to manage an endpoint

8 Application Access and Security

Describe the functions and benefits of using application management capabilities in Workspace ONE UEM

Summarize application management capabilities of Workspace ONE UEM

Plan a public application management strategy

Design an application security strategy

Examine the Windows 10 Business Store Portals role in your application management strategy

Deploy Win32 applications

Summarize the benefits of using VMware Workspace ONE® SDK

9 Email Configurations

Describe the benefits of managing email with Workspace ONE UEM

Deploy managed email settings

Evaluate email integration models

Support the implementation of VMware AirWatch® Secure Email Gateway™

Integrate PowerShell

Support Google Sync integration

Evaluate email compliance policy strategies

Describe the features and functionality of the Email Notification Service

10 Content and Resources Implementation

Describe the benefits of performing Content Management with Workspace ONE UEM

Summarize the functions and benefits of Workspace ONE Content application

Evaluate the benefits of the Workspace ONE Content application

Access content and repositories from the Workspace ONE Content application

Support end user use of the personal content feature

Implement a content management strategy that allows for access on endpoints

Access internal repositories with the Content Gateway

11 Workspace ONE Intelligence and UEM Reporting

Summarize the features and functionality of Workspace ONE Intelligence

Evaluate the impact Workspace ONE Intelligence can have on a UEM strategy

Execute a report strategy

Outline the steps of integrating Syslog with Workspace ONE UEM

Weigh the benefits of a telecom management

Programme scope, delivery arrangements and suitability are confirmed during enquiry.