Duration

5 days

Introduction

In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with VMware Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint lifecycle. After the course, you will have the foundational knowledge for effectively implementing Workspace ONE UEM.

Also, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE® Access™ with Workspace ONE UEM to securely distribute business-critical applications from any device and to configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure Workspace ONE Access, enterprise, and productivity integrations.

You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Overall, the course lays out the foundational principles of identity and access management.

Objectives

By the end of the course, you should be able to meet the following objectives:

Explain the general features and functionality enabled with Workspace ONE UEM
Summarize essential Workspace ONE administrative functions
Summarize and implement shared Workspace ONE integrations
Explain the integration of Workspace ONE UEM with directory services
Explain and deploy Workspace ONE edge services
Onboard device endpoints into Workspace ONE UEM
Securely deploy configurations to Workspace ONE UEM managed devices
Maintain environment and device fleet health
Deploy applications to Workspace ONE UEM managed devices
Analyze a Workspace ONE UEM deployment
Explain the general features and functionality enabled with Workspace ONE Access
Integrate Workspace ONE UEM with Workspace ONE Access
Summarize and implement Workspace ONE productivity services into the digital workspace environment
Explain the methods for enabling mobile single sign-on for mobile endpoints managed in the digital workspace
Ready and configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce

Intended Audience

Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants

Prerequisites

This course has no prerequisites.

Outline

1 Course Introduction

Introductions and course logistics

Course objectives

2 Platform Architecture

Summarize the features and functionality of Workspace ONE Unified Endpoint Management (UEM)

Outline the benefits of leveraging Workspace ONE UEM

Recognize the core and productivity components that make up the Workspace ONE UEM platform

3 Administration

Explain the features and functions of Workspace ONE Hub Services

Summarize hierarchical management structure

Navigate and customize the Workspace ONE UEM console

Outline account options and permissions

4 Enterprise Integrations

Outline the process and needs to integrate with directory services

Explain certificate authentication and practical implementation with Workspace ONE

Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

5 Onboarding

Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices

for management

Outline the steps for setting up autodiscovery in the Workspace ONE UEM console

Enroll an endpoint via the Workspace ONE® Intelligent Hub app

Summarize platform onboarding options

6 Managing Endpoints

Explain the differences between device and user profiles

Describe policy management options for Windows 10 and macOS

7 Alternative Management Methods

Describe the function and benefits of device staging

Configure product provisioning in the Workspace ONE UEM console

Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices

8 Applications

Describe the features, benefits, and capabilities of application management in Workspace ONE UEM

Understand and configure deployment settings for public, internal, and paid applications in the Workspace

ONE UEM console

Describe the benefits of using Apple Business Manager content integration

Describe the benefits of using server-to-client software distribution

List the functions and benefits of the Workspace ONE Software Development Kit (SDK)

9 Device Email

Outline email clients supported by Workspace ONE UEM

Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console

Configure Workspace ONE Boxer® settings

Summarize the available email infrastructure integration models and describe their workflows

10 Content Sharing

Describe the benefits of using Content Gateway and the Content Gateway workflows

Describe the benefits of integrating content repositories with Workspace ONE UEM

Configure a repository in the Workspace ONE UEM console

11 Maintenance

Identify console tools that support maintenance

Analyze how to implement compliance policies can protect environmental security

Outline features and functions enabled by Workspace ONE Assist

12 Intelligence and Automation

Outline the functionality enabled by Workspace ONE Intelligence

Summarize and deploy automation

Describe the functions and benefits of using compliance policies

Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows

Outline the capabilities of sensors and scripts and the steps for creating them

13 Workspace ONE Access

Summarize the benefits of Workspace ONE Access

Outline the core features and functions enabled by Workspace ONE Access

Navigate the Workspace ONE Access console

Explain the functions of Directory Integration with Workspace ONE Access

Explain the various types of authentication protocols enabled by Workspace ONE Access

14 Integrating Workspace ONE UEM and Workspace ONE Access

Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access

Outline process of connecting Workspace ONE UEM and Workspace ONE Access

Examine workflow of integrations

Summarize the key features of an integrated solution

15 Productivity Integration

Identify the functions enabled by the Unified Access Gateway (UAG)

Outline the purpose of the SEG Edge Service

Explain the features enabled by the VMware Tunnel™ Edge Service

Summarize the capabilities enabled by the Content Gateway edge service

16 SAML 2.0 Authentication

Outline authentication methods supported by Workspace ONE Access

Summarize the main properties of SAML protocol

Summarize the SAML authentication workflow

Explain application SSO authentication workflow with SAML

17 Mobile Single-Sign On

Describe the concept of mobile SSO (single sign-on)

Outline mobile SSO workflows

Programme scope, delivery arrangements and suitability are confirmed during enquiry.