Duration
5 days
Overview
During this five-day, hands-on training, you will gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the View component of VMware Horizon® 7. You will increase your skills and competence in using VMware and third-party tools to analyze and solve problems associated with a View implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.
Product Alignment
VMware Horizon 6
VMware Horizon 7
vSphere 6
Course Objectives
By the end of the course, you should be able to meet the following objectives:
- Use the Horizon Administrator Web client, log files, and VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a View environment
- Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
- Identify infrastructure problems as they relate to View
- Discuss View installation problems and best practices
Certifications
This course helps prepare you for the following certifications:
- VMware Certified Implementation Expert 6 – Desktop and Mobility (VCIX6-DTM)
Target Audience
Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7
Prerequisites
This class requires understanding the concepts and topics presented in the following courses:
Horizon (with View): Install, Configure, Manage or Horizon 7: Install, Configure, Manage
VMware Data Center Virtualization Fundamentals
Experience with working with View is helpful.
Course Modules
Course Introduction
Introductions and course logistics
Course objectives
Introduction to Troubleshooting
Discuss troubleshooting techniques
Describe methods for efficient troubleshooting in a consistent and repeatable manner
Troubleshooting Tools
Understand how to use Horizon Administrator to troubleshoot View problems
Understand how to use the command line to troubleshoot View problems
Understand how to use VMware and third-party tools to identify and troubleshoot View problems
Interpret log files
Troubleshooting Virtual Desktops
Analyze, diagnose, and troubleshoot virtual desktop problems
Use VMware tools to optimize virtual desktops
Troubleshooting USB Connectivity and Printing
Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers
Analyze, diagnose, and troubleshoot USB connectivity and printing problems
Troubleshooting Display Protocols
Discuss the topology and architecture of display protocols in View
Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems
Optimize PCoIP and Blast Extreme for performance
Troubleshooting View Composer
Discuss the architecture, purpose, and benefits of View Composer
Analyze, diagnose, and troubleshoot View Composer problems
Troubleshooting Instant Clones
Discuss the architecture, purpose, and benefits of instant clones
Understand how to create and deploy instant-clone desktop pools
Analyze, diagnose, and troubleshoot instant-clone problems
Troubleshooting SSL Certificates
Discuss certificate authority and SSL certificates
Discuss the proper method to install and replace certificate authority and SSL certificates
Analyze, diagnose, and troubleshoot SSL certificate problems
Infrastructure
Discuss how a data center’s infrastructure can affect the performance of a View environment
Discuss best practices for data center infrastructure for View
Programme scope, delivery arrangements and suitability are confirmed during enquiry.