COURSE DESCRIPTION
The NetBackup Maintenance and Troubleshooting course provides the IT professional with instruction on troubleshooting NetBackup 7.7 software. This course covers general error detection tools and troubleshooting methodologies. Students practice solving problems related to the NetBackup database, devices, media, disk, deduplication, networking, backups, and restores. In addition, students study the functions of key NetBackup processes and how to enable, view, and manage the associated logs.
Delivery Method
This course is available in the following delivery methods:
Instructor-led training (ILT)
Virtual Academy (VA)
Duration
4 days
Course Objectives
By the completion of this course, you will be able to:
Detect problems using tools such as the NetBackup reports, NBSU, and administrative commands.
Correct problems and verify these corrections.
Understand the functions of services, daemons, and processes that drive NetBackup operations.
Rapidly and accurately isolate the root cause of a backup failure.
Troubleshoot a wide variety of tape device, media, disk, deduplication, and communication-related problems.
Run backups and restores with a higher rate of success and efficiency.
Troubleshoot Storage Lifecycle policies (SLP) and
Auto Image Replication.
Enable and use legacy, unified, and robust logging to troubleshoot problems.
Back up, recover, and troubleshoot the NetBackup catalog, including the NBDB database.
Who Should Attend
This course is intended for technical professionals responsible for the design, configuration, operation, monitoring, or support of NetBackup.
Prerequisites
Students should be familiar with general network and storage concepts, and the administration and configuration of Windows or Linux operating systems. Students must also have one to three years experience with basic NetBackup administration, configuration, and operation. These prerequisites can be met by attending any version of the NetBackup Administration course plus additional on-the-job experience
Hands-On
This course includes practical hands-on lab exercises to apply your new skills in a virtual NetBackup domain. At the start of class students will choose between Windows-based or Linuxbased NetBackup servers to perform lab exercises.
COURSE OUTLINE
Troubleshooting Methods and Tools
Troubleshooting situations and methodology
Gathering symptoms and information
Additional troubleshooting resources
NetBackup Process Flow
Core process functions
Backup process flow
Tape restore process flow
Disk restore process flow
Viewing process flow information
Troubleshooting Communication Issues
Understanding NetBackup communication
Configuring NetBackup and network communication
Troubleshooting network and NetBackup communication problems
Common NetBackup communication issues
Troubleshooting Tape Devices and Media
NetBackup device troubleshooting
Common NetBackup device issues
Media and device selection
Media-related status codes
Troubleshooting frozen and suspended media
Troubleshooting Disk Backups Resources
Overview of disk-based backups
Maintaining and Troubleshooting Basic Disk
Maintaining and Troubleshooting Advanced Disk
Maintaining and Troubleshooting OpenStorage the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.
Troubleshooting NetBackup Deduplication
Understanding NetBackup deduplication and deduplication process flow
Maintaining and troubleshooting NetBackup deduplication
Protecting the MSDP catalog
Additional Backup and Restore Troubleshooting
Troubleshooting file system backups
Troubleshooting snapshot-based backups
Troubleshooting VMware backups
Troubleshooting Hyper-V backups
Troubleshooting restores
Troubleshooting Storage Lifecycle Policies
Understanding Storage Lifecycle Policies process flow
Troubleshooting Storage Lifecycle Policies
Troubleshooting data classification
Understanding Auto Image Replication process flow
Troubleshooting Auto Image Replication
Debug Logging
Introduction to Logging Assistant
Enabling debug logs
Viewing debug logs
Log management
Capturing debug logs
Understanding the NetBackup Databases
The NetBackup catalog
The NetBackup relational databases (NBDB)
Catalog backup and recovery
Maintaining the NBDB
This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.