INTRODUCTION
Why does certain people react the way they do? Like a saying that goes Bird’s of a feather flock together.
Why this saying came about? What If I tell you that there are ways to talk to different people and to either persuade them or to convince them of a point. Naturally people then to listen to you only when you speak their language. Language does not refer to the native tongue but rather the words used.
TRAINING OBJECTIVES
The following fundamental skills will be acquired in this program:
- 1. Communicate not TALK – learning how to profile customers from the way they dress and talk.
What words to used and on what type of customers.
- 2. Business Networking – How open communications can lead your teams or team members to
greater heights.
- 3. Clarity is power – Clear communications of information within departments or teammates leads
to greater results. In today’s decision making, clear information must flow thru the various channels, hence being about to grasp this skills greatly boost this process.
- 4. Evaluate – participants would learn to see the patterns on where they did great and where can be
improve. Communicating Better would definitely improve the efficiency of a team, or even cross teamwork.
Upon completing this 2-days workshop, participants should be able to :
Identify who’s who? Knowing who are they talking to, will assist participants to engage with their respective team members at a higher level.
Install & Utilise, experience the theories and get real experience to immediately use them in their respective areas.
Design & Deliver a being able to use these persuading, emotional language to get communicate and engage with a person powerfully.
:: TRANSFORMATIVE COMMUNICATIONS ::
DAY 1:
Understanding the Who’s who Quadrants:
Who are around you?
How to talk to people who are different from you?
What words works and what words don’t
Visual Representation
Understanding why people take action and why others don’t.
Who’s Aida?
See the cycle of Human Thought process
How to engage with people on a higher level
Negotiation Techniques:
50 Negotiation Techniques
Day 2:
Persuasive Language:
Learn 4 hypnotic language patterns
How to use them and when to use them
Emotional vs Rational words
Business Simulation:
CEO in a BOX.
Strategy, Zoom in and out, Big Picture, Communication,
Business Date:
What’s your body language saying?
How to use your body language more effectively.
Business Simulation: The Tycoon
Skills acquired: Negotiate, Planning, Teamwork
:: TRANSFORMATIVE COMMUNICATIONS ::
TRAINING ITINERARY
TIME MODULE
DAY 1
8.30 am – 9.00 am Registration
9.00 am – 10.30am Understanding the Who’s who Quadrants:
Who are around you?
How to talk to people who are different from you?
What words works and what words don’t
Visual Representation
10.30am – 10.45am Break
10.45am – 1.00pm Understanding why people take action and why others don’t.
Who’s Aida?
See the cycle of Human Thought process
How to engage with people on a higher level
1.00pm – 2.00pm Lunch
2.00pm – 3.30pm Negotiation Techniques:
50 Negotiation Techniques
3.30pm – 3.45pm Break
3.45pm – 5.00pm Continue on Negotiation Techniques:
50 Negotiation Techniques
5.00pm End of Day 1
TIME MODULE
DAY 2
8.30 am – 9.00 am Registration
9.00 am – 10.30am Persuasive Language:
Learn 4 hypnotic language patterns
How to use them and when to use them
Emotional vs Rational words
10.30am – 10.45am Break
10.45am – 1.00pm Business Simulation:
CEO in a BOX.
Strategy, Zoom in and out, Big Picture, Communication
1.00pm – 2.00pm Lunch
2.00pm – 3.30pm Business Date:
What’s your body language saying?
How to use your body language more effectively.
3.30pm – 3.45pm Break
3.45pm – 5.00pm Business Simulation: The Tycoon
Skills acquired: Negotiate, Planning, Teamwork
5.00pm End of Day 2
:: TRANSFORMATIVE COMMUNICATIONS ::
METHODOLOGY
Trainer brings 18 years of sales experience in various industries, to share with the participants. Sales examples given are real scenarios which had happen. Making the learning realistic and applicable.
Training is delivered in a highly interactive and experiential way. Concepts and background information are presented through group exercises, discussion and activities creating an environment that facilitates accelerated learning and application.
The trainer will facilitate discussion of real issues and challenges that the participants face in their work and private lives. Each activity will be thoroughly de-briefed to link the learning to real life situations.
PROGRAM VALUE PROPOSITION
Many says it is a VUCA world today, things are changing at such an alarming pace. People have to constantly be updated on what is happening to keep up with the latest trends.
A key skill here is communications. Communications is not just about talking but it is the art of engaging and transferring information clearly so that the receiving party is clear on what is being said.
Transformative Communications, It is not about the mastery of the language but the mastery of using the correct words or phrases to specific people to get them to engage with you at a higher level. It is about identifying and understanding people so you can communicate better.
It is imperative that one is very well verse with the various tools and ways available to communicate effectively.
:: TRANSFORMATIVE COMMUNICATIONS ::
Programme scope, delivery arrangements and suitability are confirmed during enquiry.