Duration
5 days
Overview
This course covers elements of Tivoli's process automation engine 7.5 that are common to all products based on the engine. It is the prerequisite for more advanced training on IBM's Service Mangement products.
The course is technical and hands-on in nature. In addition to abstract concepts and use, technical details of the applications and data structures used by IBM Service Management applications are discussed.
Learning Journeys or Training Paths that reference this course:
- IBM Maximo Asset Management 7.5
Audience
This intermediate course is for implementers, deployment and project teams, system administrators, database administrators, and consultants who are new to Tivoli's process automation engine and will be using IBM Service Management products.
Prerequisites
There are no prerequisites for this course.
Key topics
Tivoli Process Automation Engine overview
Lesson 4: Start Centers
Components and architecture
Lesson 3: System properties
Foundation Data
Lesson 3: Classifications
Security
Lesson 4: Conditional security
Database Architecture
Lesson 2: E-Signature and E-Audit
Work Management
Lesson 3: Activities, tasks, and automated flow control
Application Customization
Lesson 3: Migration Manager
Automation
Lesson 4: Scripting interfaces
Workflow
Lesson 3: Workflow design
Reporting
Lesson 4: Report administration
Integration
Lesson 2: Integration framework examples
Troubleshooting
Objectives
- List the components of Tivoli's process automation engine
- Create the foundation data required for Tivoli's process automation engine applications
- Use work management
- Report on Tivoli's Process Automation Engine data
- Customize the engine database configuration and applications
- Automate IBM Service Management applications using workflows
- Use the Integration Framework to import and export data
This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.