Duration
4 hours
Overview
During this 4-hour course, you learn the key features and capabilities of IBM Endpoint Manager for Remote Control. You also learn how to plan, deploy, and configure the required infrastructure components based on enterprise security and network requirements. In addition, you learn how to initiate both peer-to-peer and managed sessions and how to manage users and targets. Finally, you learn how to use advanced controller functions and how to audit session activity.
Training Paths that reference this course are:
- IBM Tivoli Endpoint Manager V9
Objectives
- Describe the components, key features, and capabilities of IBM Endpoint Manager for Remote Control and their supported platforms
- Determine the appropriate configuration based on network and security requirements
- Use the IBM Endpoint Manager console to enable, configure, and view remote control components
- Initiate peer-to-peer and managed remote control sessions
- Configure policies and permissions for peer-to-peer and managed remote control sessions
- Install and configure brokers and gateways
- Use the collaboration function to join multiple participants to a remote control session
- Record and play back a remote control session
- View remote control session history
Audience
This intermediate course is designed for implementors and administrators of IBM Endpoint Manager for Lifecycle Management who want to use the Tivoli Remote Control integration component.
Prerequisites
You should have:
- User experience with the IBM Endpoint Manager platform and console
- Basic Windows or Linux operating system skills
- Basic knowledge of TCP/IP networking concepts
Programme scope, delivery arrangements and suitability are confirmed during enquiry.