EIEIOTECHNOVATION
← Training programmes

EIEIO / AUTOMATION & EMERGING TECHNOLOGY

Thinking Outside The Box, Problem Solving And Decision Making Skills-2D-Rachel Khor (PSMB)

Course outline

2 days

INTRODUCTION

Would you like to learn to handle work problems confidently and be quick to generate practical solutions when problems arise?

Would you like to think out of the box and come out with creative approaches?

Would you like to learn to prevent fire-fighting, be more flexible and proactive?

Would you like to think out of the box and come out with creative approaches?

Would you like to come out with new ideas that give you results?

If you answer YES, then this course is for you!

This course focuses on 3 main issues - CREATIVITY/THINKING OUTSIDE THE BOX, PROBLEM SOLVING

AND DECISION MAKING. They are designed to help you devise creative and desirable solutions to problems, spot opportunities that you might otherwise miss. Many of the techniques introduced here have been used by great thinkers to drive their creativity, innovativeness and problem-solving abilities.

TRAINING OBJECTIVES

By the end of the course, you will be able to:

Generate creative, out of the box ideas and solutions

Transform your creativity into practical business solutions

Turn existing problems into opportunities for growth

Apply proven thinking techniques to anticipate problems and to analyze the environment

Leverage on your creative strengths to pinpoint problems, identify cause and effect

Produce and generate the solutions and outcomes required

Apply specific techniques to evaluate and select new ideas/alternatives generated

Learn to analyze and assess risks, probabilities and impact of options selected

Harvest the results of your creative thinking in order to increase the output, spell out useful new ideas and design ways forward

:: THINKING OUTSIDE THE BOX, PROBLEM SOLVING AND DECISION MAKING SKILLS::

17& 5 & 19-5, The Boulevard, Mid Valley City

Lingkaran Syed Putra, 59200 Kuala Lumpur

MODULE 1: THINKING OUTSIDE THE BOX - LIGHT AT THE END OF THE TUNNEL

Define thinking outside the box, creativity and lateral thinking

Experience an unlearning to get the job done

Access creativity and imagination where all the important answers live

If you always do what you always did, you will get what you always got

Videos: discussion on creativity and thinking outside the box

MODULE 2: BRAIN DOMINANCE AND SEEKING SOLUTIONS/ ANSWERS/IDEAS

Understand the human bio computer - brain (CPU); mind (software); beliefs, values and attitude

(operating system); submodalities/inner five senses (keyboard)

Activate the creative part of the brain that focuses on solutions

Discover brain frequencies and subliminal music/sounds

BONUS: 2 subliminal CDs given absolutely free to activate creativity and total health/wellness easily, effortlessly, effectively

MODULE 3: CREATIVITY PROCESS - WHAT HAS TO HAPPEN

Define and frame boundaries, framework and constraints - clarity is power!

Collect, collate and organize data and information

Incubate to change brain frequency to stimulate thinking

Thinking about the issue constantly

Experience the Eureka moment when the idea hits unexpectedly

Develop and implement the idea/solution generated

Activity on Incubation; eliminating barriers to creativity and innovation

MODULE 4: ESSENTIAL INGREDIENTS AND STEPS THAT STIMULATE INNOVATION AND

CREATIVITY

Creating an environment in which creativity can flourish

How to avoid group think and “same old ideas”

Key to spurring creativity - practicing flexibility and adaptability

Triggering imagination with “What If” and “Wishful Thinking” techniques

Explore and identify the 12 key requirements to spark creativity

5 Key Techniques will be mastered through a series of activities, games, group work and presentation

MODULE 5: CARRYING OUT THOUGHT EXPERIMENTS - PROVOCATION AND THINKING OUTSIDE

THE BOX

Provocation technique, the only way to think outside the box

  • - suspend judgment with provocative statements

:: THINKING OUTSIDE THE BOX, PROBLEM SOLVING AND DECISION MAKING SKILLS::

17& 5 & 19-5, The Boulevard, Mid Valley City

Lingkaran Syed Putra, 59200 Kuala Lumpur

Provocation strategies automatically leads to Blue Ocean Strategy

Utilizing 5 unique tools and techniques to activate provocation and to truly think outside the box

Master the technique of Visualization and Guided Imagery

Experiential Activity: a combination of visualization, imagination, pictures, colors, subliminal music and movement to think outside the box

END OF DAY 1

MODULE 6: TECHNIQUES TO ANTICIPATE PROBLEMS AND TO ANALYZE THE ENVIRONMENT

What constitute the environment?

Learn to compare, contrast, connect and combine

Determine the deviation and gap

Identify and resolve strengths and weaknesses

Anticipate opportunities, possibilities, limitations and threats

Activity: Bring your work problems to the workshop so that you can produce ideas and results with 3 techniques

MODULE 7: TECHNIQUES TO RECOGNIZE AND IDENTIFY PROBLEMS - TESTING PROBABLE

CAUSES

Root Cause Analysis - 5 Why Diagram and 5W1H to determine cause and effect

Undertake comparative analysis, examine correlations, determine causal relationships

Explore the problem from various angles/ viewpoints and to generate different perspectives

Determine the 20% fundamental causes that will resolve 80% of the problem and to choose the most important changes to make

Group Project: effective techniques to help you identify, pinpoint and confirm problem areas, where the problems are coming from

MODULE 8: TECHNIQUES TO GENERATE ALTERNATIVES AND SOLUTIONS REQUIRED

Use a variety of tools and techniques to generate the solutions and outcomes required

Apply a technique which involves breaking the problem into smaller parts and to seek alternative solutions to these parts - a good tool for incremental innovations in a product/service

Use SCAMPER to stimulate and trigger thinking, ideas and outcomes required

Learn 2 techniques to solve complex and complicated problems

Group Project: practical techniques to help you generate alternatives and obtain the solutions required

:: THINKING OUTSIDE THE BOX, PROBLEM SOLVING AND DECISION MAKING SKILLS::

17& 5 & 19-5, The Boulevard, Mid Valley City

Lingkaran Syed Putra, 59200 Kuala Lumpur

MODULE 9: TECHNIQUES TO ASSESS RISKS AND ITS IMPACT

Work on a practical approach to map your organization’s business processes

Create a diagram or chart to determine a course of action or show a statistical probability

Probability and Impact Matrix to aid in prioritizing risks and the high probability/ likelihood of occurring which will have a high impact on the project objectives

Weigh the expected risks and rewards to arrive at an optimal statistical design for it based on the trade-offs involved

Group Project: excellent techniques to help assess risks and its impact

MODULE 10: TECHNIQUES TO ANALYZE AND MAKE DECISION/S

Analyze the alternatives and results generated

Choose among alternatives for organizational benefit and maximum buy-in

Assig weight to objectives to make the best decision

Create a satisfaction scale to choose between alternatives

Group Work: brainstorming, discussion and presentation

FINAL ACTIVITY: MIND MAP THE KEY LEARNING POINTS AND LESSONS FROM THE 2 DAYS

TRAINING

END OF 2 DAYS WORKSHOP

METHODOLOGY

To Make The Training Engaging, Participative, Interactive, Lively, Interesting & Relaxing In

Between Intensive Sessions, the following techniques/exercises/activities/games are included. The selection/choice depend on the relevancy & how it can add value to the subject matter/topic.

Expert Input, Demonstrations and Presentations

Practice Sessions and Role Play (Breakout Rooms)

Group Discussion, Brainstorming and Sharing Sessions

Quizzes, Challenges and Competitions

Question-And-Answer Session

Case Studies and Exercises (Individual and Group)

Visualization and CD Experience

Practical Hands On Sessions - Think Outside The Box Activities, Stress Busters, Changing States,

Positivity Exercises, Feel Good Activity, Virtual Games

:: THINKING OUTSIDE THE BOX, PROBLEM SOLVING AND DECISION MAKING SKILLS::

17& 5 & 19-5, The Boulevard, Mid Valley City

Lingkaran Syed Putra, 59200 Kuala Lumpur

TIME MODULE

DAY 1

8.30 am – 9.00 am Registration

9.00 am – 10.30 am Module 1: Thinking Outside The Box - Light At The End Of The Tunnel

10.30 am – 10.45 am Morning Break

10.45 am – 1.00 pm Module 2: Brain Dominance And Seeking Solutions/ Answers/Ideas

1.00pm – 2.00 pm Lunch

2.00 pm – 3.30 pm Module 3: Creativity Process - What Has To Happen

Module 4: Essential Ingredients And Steps That Stimulate Innovation

And Creativity

3.30 pm – 3.45 pm Afternoon Break

3.45 pm – 5.00 pm MODULE 5: CARRYING OUT THOUGHT EXPERIMENTS - PROVOCATION

AND THINKING OUTSIDE THE BOX

5.00 pm End of Day 1

TIME MODULE

DAY 2

8.30 am – 9.00 am Registration

9.00 am – 10.30 am Recap Day 1

Module 6: Techniques To Anticipate Problems And To Analyze The

Environment

10.30 am – 10.45 am Morning Break

10.45 am – 1.00 pm Module 7: Techniques To Recognize And Identify Problems - Testing

Probable Causes

1.00pm – 2.00 pm Lunch

2.00 pm – 3.30 pm Module 8: Techniques To Generate Alternatives And Solutions

Required

Module 9: Techniques To Assess Risks And Its Impact

3.30 pm – 3.45 pm Afternoon Break

3.45 pm – 5.00 pm Module 10: Techniques To Analyze And Make Decision/S

Final Activity: Mind Map The Key Learning Points And Lessons From

The 2 Days Training

5.00 pm End of Day 2

:: THINKING OUTSIDE THE BOX, PROBLEM SOLVING AND DECISION MAKING SKILLS::

17& 5 & 19-5, The Boulevard, Mid Valley City

Lingkaran Syed Putra, 59200 Kuala Lumpur

Programme scope, delivery arrangements and suitability are confirmed during enquiry.