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Symantec eDiscovery Platform 8.X For Administrators

Reference course outline

2 days

COURSE DESCRIPTION

The Symantec eDiscovery Platform 8.x: For

Administrators course is designed for legal professionals that perform Electronic Discovery on Electronically

Stored Information. The course is designed to be delivered over two (2) days. It focuses on the

Identification and Collection of the Electronic Discovery

Reference Model (EDRM), as well as, the installation, configuration and maintenance of the Symantec eDiscovery application. This class covers the major functionalities of the Symantec eDiscovery Platform as well as best practices for managing eDiscovery projects using Symantec eDiscovery Platform. It includes treatment of processing, search techniques, workflow management, export guidelines, and so on.

Delivery Method

Instructor-led (ILT), Virtual Academy (VA)

Duration

2 days

Course Objectives

After completing this course, you will be able to:

Setup and configure the system.

Configure the eDiscovery Platform server and eDiscovery Platform Web server for Legal

Holds.

Perform maintenance actions, for example backups Understand installation and upgrade fundamentals.

Create and setup Cases.

Understand Data pre-processing and processing.

Create and use both employees and custodians.

Perform Identification and Collection of electronic items for discovery.

Manage Identification and Collections.

Work with Enterprise Vault Search Preview and

Hold in Place.

Who Should Attend

This course is for customers, support engineers, consultants, and partners who need to maintain and use the Symantec eDiscovery Platform. The course is intended for the personnel responsible for maintaining the Symantec eDiscovery Platform infrastructure and performing identification and collection of data, typically an IT professional.

Prerequisites

Attend the Symantec eDiscovery Platform 8.x: For Users course. To get the most out of the training session, Symantec also strongly suggests that you have a basic understanding of electronic discovery and the Symantec eDiscovery Platform. If you are new to electronic discovery or Symantec eDiscovery

Platform, Symantec recommends the following options to facilitate a more effective experience:

Watch the EV and Clearwell on-demand video demos found at:

Enterprise Vault and eDiscovery Platform Tech Center

Review the following documents found at:

Symantec eDiscovery Platform 8 documentation o The Case Administrator Guide, o Distributed Architecture Guide.

o Utility Node Guide o Installation guide o Upgrade Overview

Set up a Clearwell test environment (if possible)

Hands-On

This course includes practical hands-on exercises that enable you to test your new skills and begin to use those skills in a working environment.

COURSE OUTLINE

EA 1: Symantec eDiscovery Platform Fundamentals 1

Symantec eDiscovery Architecture: basic and distributed

Symantec eDiscovery Service Accounts

Symantec eDiscovery appliance overview

Symantec eDiscovery application installation overview

Patch Notification and Management

Upgrading Symantec eDiscovery

E:MC20091130

EA 2: Symantec eDiscovery Platform Fundamentals 2

System settings and tasks

Setting up the Legal Hold Web Server

Backups

Symantec eDiscovery Utility

Symantec eDiscovery Support

Hands-on labs:

System settings and user interface

Run a case backup.

Use the Symantec eDiscovery Utility.

Upload logs for support.

EA 3: Source Setup and Case Creation

Source Setup

All cases settings

Processing settings

Hands-on labs:

Add Case Folder Source.

Modify the All Cases Settings.

Configure Processing Settings.

EA 4: Discovery and Processing

Discovery (pre-processing)

Pre-processing options

Processing

Hands-on labs:

Perform Discovery.

Perform Processing.

Batch Folders

Perform Load File Import

EA 5: Object Security

User Roles

User Access Profiles

User Access Groups

Hands-on labs:

Create Roles

Create Access Profiles

Create Access Groups

EA 6: User and Custodian Setup and Management

User management

Creating a new user

Custodian Manager

Hands-on labs:

Create Users

Use Custodian Manager

EA 7: Identification and Collection Fundamentals

Overview of identification and collection

Source and Active Directory discovery

Hands-on labs:

Perform Active Directory discovery

Create Source Accounts

Create Sources

Create Destinations

EA 8: Collections and Collection Tasks

Creating collections

Filtering data and assigning custodians

Managing Collection Tasks

Enterprise Vault Search Preview

Data Hold-In-Place in Enterprise Vault

Hands-on labs:

Create Collection Tasks

Filter Collections

Assign custodians

Perform Enterprise Vault Search

Perform Data Hold-In-Place for Enterprise Vault

EA 9: OnSite Collections and Collection Sets

OnSite collections overview and workflow

Preparing and running OnSite Collector

Creating collection sets and adding to case

Hands-on labs:

Create an OnSite Collection

Create a Collection Set

Evaluate Collection Set

Add Collection Set to Case

EA 10: Collection Reporting and Maintenance

Collection reporting capabilities

IC backup, user roles, licensing

Hands-on labs:

Export Collection Report

Basic troubleshooting the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.

This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.