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Symantec eDiscovery Platform 8.0 for Users

Reference course outline

3 days

COURSE DESCRIPTION

The Symantec eDiscovery Platform 8.0: For Users course is designed for legal professionals that perform

Electronic Discovery on Electronically Stored Information.

The course is designed to be delivered over three (3) days. It concentrates on the Preservation, Analysis, and

Production stages of the Electronic Discovery Reference

Model (EDRM).

Delivery Method

Instructor-led (ILT), Virtual Academy (VA)

Duration

3 days

Course Objectives

After completing this course, you will be able to:

Describe the basics of eDiscovery and the

Electronic Discovery Reference Model (EDRM)

Explain how data is discovered and collected.

Describe early case assessment and data culling.

Describe Symantec eDiscovery basic and advanced search capabilities.

Setup and send Legal Hold Notices.

Manage Legal Holds.

Perform a variety of searches.

Organize data with tags and folders.

Review setup and management.

Perform redaction.

Use the OCR (Optical Character Recognition) feature for documents containing imbedded text.

Understand reporting and exception handling.

Print, export, and produce documents in

Symantec eDiscovery.

Describe the basics of Transparent Predictive

Coding.

Who Should Attend

This course is for customers, support engineers, consultants, and partners who need to maintain and use the Symantec eDiscovery Platform. The course is designed for the users of the Symantec eDiscovery

Platform, such as; Attorneys or Paralegals who perform eDiscovery legal hold, searches and export or productions.

Prerequisites

There are no required prerequisites. To get the most out of the training session, however, Symantec strongly suggests that you have a basic understanding of electronic discovery and the

Symantec eDiscovery Platform. If you are new to electronic discovery or Symantec eDiscovery Platform, Symantec recommends the following options to facilitate a more effective experience:

Review the Symantec eDiscovery Platform Reviewer

QuickStart Guide, and the User Guide.

Symantec eDiscovery Platform 8 documentation

View online training and general information about

Hands-On

This course includes practical hands-on exercises that enable you to test your new skills and begin to use those skills in a working environment.

COURSE OUTLINE

1: Introduction to Electronic Discovery

Electronic Discovery (eDiscovery)

EDRM overview

How data is discovered and collected

2: Introduction to Symantec eDiscovery

Symantec eDiscovery appliance overview

Symantec eDiscovery Login and UI fundamentals

All Cases area and create new cases

High-level workflows with Symantec eDiscovery

Hands-on labs:

Log into Symantec eDiscovery

Navigate the User Interface

Create a new case

3: Legal Holds and Sending Hold Notices

Overview of legal hold

Creating and sending hold notices

Hands-on labs:

Create Legal Holds

Send System Admin Notice

Send Custodian Notice

E:MC20091130

4: Customizing Notices and Managing Confirmations

Customizing notice language and surveys

Managing custodian confirmations

Hands-on labs:

Customize Hold Notice Language

Create survey questions

Respond to hold notices and surveys

Create templates

Customize reminders and escalations

5: Legal Hold Tracking and Management

Legal hold tracking and release

Setup and maintenance activities

Hands-on labs:

Track Legal Holds

Release Legal Holds

Manage Legal Holds

6: Tags and Folders

Tags

Folders

Bulk operations

Hands-on labs:

Create and assign folders and batch folders.

Create tag lists.

Use tag variations

Perform bulk operations

7: Document List, Filters and Analytics

Document List page

Search filters

Analysis tools

Hands-on labs:

Perform basic searches

View discussion threads

Filter data

8: Advanced Searching

Advanced search

Keyword search

Saved search

Concept search

Audio Search

Hands-on labs:

Perform advanced searches

Create and manage saved searches

Create search reports

Perform concept searches (optional)

9: Review Mode and Review Management

Review mode

Redaction

Review management

Hands-on labs:

Review and tag documents

Redact documents

Generate reports from the review dashboard

10: Exporting Data: Native Only and Metadata Exports

Printing

Export workflow

Native Only export

Metadata export

Hands-on labs:

Tag documents for export

Run a Native Only export

Run a Metadata export

11: Creating and Exporting Productions

Production definition and workflow

Creating productions

Exporting productions

Hands-on labs:

Plan for a production

Run production

Export production

12: Transparent Predictive Coding Survey (Optional)

Basics of Transparent Predictive Coding

Hands-on labs:

Perform Transparent Predictive Coding the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.

This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.