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SHINGO OPERATIONAL EXCELLENCE WORKSHOP

Course outline

1 day
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Duration

SHINGO OPERATIONAL EXCELLENCE WORKSHOP

1 day

OVERVIEW

To be successful in the long run, any organization must continuously improve. It is hard work, but the alternative is uncertainty, chaos. There is no third option. The wisdom of leaders and the intelligence and energy of appropriately empowered management and staff are essential to continuous improvement. Also, you need the right culture for success, one in which employees are willing and able to engage in improving their work. Sustainable results also depend on an organization’s culture conforming to certain guiding principles. And in this context, the Shingo Model provides a powerful framework for culture change and ideal outcomes.

The Shingo model is the result of years of scientific research done by the Shingo Institute. The object of the study is the organizations that once won the Shingo Prize. Research seeks to discover the reasons for the sustainability of success, stagnation and decline of organizations. The Shingo model is the systematic knowledge acquired through these studies. The model reflects patterns and relationships between tools, systems, principles, culture, and outcomes. As observations and research continue unabated, the Shingo Model improves and reflects their conclusions.

The model is not another program or initiative that should be applied in the organization. It formalizes the Shingo Guiding Principles and how they apply to systems, tools, culture, and outcomes. The Shingo model provides a structural understanding for conducting transformation and filling gaps in the work of creating and sustaining a culture of organizational excellence.

LEARNING BENEFITS

  • Understanding on how to perfect results require perfect actions that is, the ideal result can only be achieved by acting perfectly in each case
  • Making ideal patterns of behavior obvious to everyone in the organization is the task of leaders. More perfect acts make for a closer perfect outcome
  • Knowing the significance of the goal and the system drives the behavior and makes it clear that beliefs have a determining influence on actions
  • Creating a mindset that continually improve and involve everyone in the process
  • Bringing to sense that value of a product is highest when it meets real demand and is created in a continuous flow. Organize production as a continuous flow and let customer controversy “pull” products from it
  • Understanding all the relationships and dependencies in the system, people can make informed decisions and make changes that best fit the desired results for the organization
  • Having clarity of what the organization exists for, where it is going and how it will get there, allows each member to assess their actions for compliance with the mission and purpose

MODULE 1: INTRODUCTION TO SHINGO MODEL

  • Overview of the Shingo Model
  • Why Are We Here?
  • How to Define Enterprise Excellence?
  • The Shingo Prize
  • The Shingo Institute
  • Driving Toward Enterprise Excellence
  • Discover Excellence

MODULE 2: DEFINING BEHAVIOUR & CHARACTERISTICS OF CULTURE

  • Why Do Enterprises Exist?
  • Continuing the Journey to Enterprise Excellence
  • What Is Culture?
  • Who Creates the Culture?
  • Bridging the Gap
  • Three Insights of Enterprise Excellence Ideal Results Require Ideal Behavior
  • Purpose and Systems Drive Behavior
  • Principles Inform Ideal Behavior

MODULE 3: THE SHINGO MODEL

  • Guiding principles & dimensions
  • Respect Every Individual
  • Lead with Humility
  • Continuous Improvement
  • Seek Perfection
  • Embrace Scientific Thinking
  • Focus on Process
  • Assure Quality at the Source
  • Flow & Pull Value
  • Enterprise Alignment Dimension
  • Think Systemically
  • Create Constancy of Purpose
  • Results Dimension
  • Create Value for the Customer Review

Programme scope, delivery arrangements and suitability are confirmed during enquiry.