Duration

1 day

Course Description

This course introduces you to using IBM Rational ClearQuest to track change requests. It covers the basic concepts involved in change management and how IBM Rational ClearQuest facilitates creating change records, controlling the change management process, and communicating status to project stakeholders using queries, reports, and charts.

Audience

This instructor-led, classroom course is intended for:

Project Managers, Developers, Business Analysts, Testers (Quality Assurance), and Support Engineers

Prerequisites

You should have the following skills or experience:

A strong interest in learning about defect and change tracking
Experience using the Microsoft Windows operating system

Course Objectives

Identify the benefits of using IBM Rational ClearQuest to manage change
Submit and edit change records
Run, create, and edit queries
Run and edit reports
Resolve and close change records
Run, create, and edit charts

Course Outline

Change Management
Submitting Change Records
Queries and Reports
Modifying Change Records
Reporting with Charts

Programme scope, delivery arrangements and suitability are confirmed during enquiry.