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EIEIO / CLOUD & VIRTUALISATION

RETIRED - CXD-303-1I- Citrix XenApp and XenDesktop 7.1x Optimization and Troubleshooting

Reference course outline

3 days

Duration

3 days

Overview

Get more value out of your XenApp and XenDesktop investment through the use of Workspace Environment Management, Application Layering, advanced features, and troubleshooting tools. You'll leave this course with a good understanding of how to manage more complex solutions such as multi-zone environments spanning multiple locations with configurations around StoreFront, the Delivery Controllers, and HDX. You'll gain the skills to improve logon times, user personalization, and resource performance through Workspace Environment Management. Also, learn to optimize management of your app and desktop images by building and combining App Layers.

Recommended pre-requisite courses:

CXD-210 Citrix XenApp and XenDesktop 7.1x Administration

Note: This course is based on XenApp and XenDesktop 7.x CR (Current Release) including the hands-on labs. The current release of XenApp and XenDesktop is updated frequently with new features and improvements and as such, course content may not always reflect the latest features.

What you’ll learn

  • How to configure Workspace Environment Management to improve the end user environment and virtual resource consumption
  • Understand Zones in XenApp and XenDesktop and how to account for user and desktop locations and optimal connection and registration
  • How to configure and manage App Layering with XenApp and XenDesktop
  • Understand and configure HDX channels and protocols for improved performance delivering multimedia and data over network connections
  • Understand user connection flows and tools to better troubleshoot end user issues

Prerequisite Knowledge

Strong foundational knowledge of XenApp and XenDesktop 7.1x. Citrix recommends students prepare for this course by taking the following course: CXD-210 Citrix XenApp and XenDesktop 7.1x Administration

Module 1: Intermediate FlexCast Management Architecture (FMA)

  • FMA Services
  • SQL database connectivity and security
  • Zones in FMA

Module 2: Workspace Environment Management (WEM)

  • Introduction to WEM
  • Installation and configuration
  • Administration
  • (Additional WEM topics covered later in the course)

Module 3: The Virtual Desktop Agent (VDA)

  • VDA registration in a multi zone environment
  • VDA connection security
  • Workspace Environment Management VDA agent

Module 4: App Layering

  • App Layering architecture
  • Configuring and assigning app layers
  • Managing app layers

Module 5: User Environment

  • Optimizing session machines with WEM
  • Zone Preference
  • User Profile Management with WEM

Module 6: StoreFront Optimization and Routing

  • User experience optimizations
  • Optimal Gateway routing and Zones
  • Subscription Store

Module 7: HDX and Multimedia

  • Enlightened Data Protocol (EDT)
  • HDX virtual channel architecture
  • Multimedia delivery and redirection
  • Delivering Skype for Business with XenApp and XenDesktop

Module 8: Supporting and Troubleshooting User connection issues

  • Advanced connections and communications
  • Troubleshooting tools
  • Common misconfiguration

This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.