Target Audience
Citrix administrators, engineers, and architects who are interested in securing their
XenApp/XenDesktop,
NetScaler, XenMobile,
ShareFile, XenServer, and
Citrix Cloud environments.
Target Audience
Citrix administrators, engineers, and architects who are interested in securing their NetScaler,
XenMobile, and ShareFile environments.
Target Audience
Citrix administrators, engineers, and architects who are interested in securing their
XenApp/XenDesktop, Citrix
Cloud, and XenServer deployments.
Courses
Enterprise Security
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Q1 Focus
EMM, EFSS, & Security
1 2
XenMobile Cloud GDPR
XenMobile strategy to head to the
Cloud
XenMobile Migration service makes it easier to go to cloud
CXM-202 very cloud relevant
GDPR deadline approaching – May
Law dictates best effort at environment security
CTX-270 can guide customers to look at their environment critically
Marketing Initiatives and
Collateral
Rachel Blank, Sr. Communications and Product Marketing Manager
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Q1 Q2 Q3 Q4
Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec
Marketing Roadmap
General Awareness + Course Releases
Webinar
Blog
Social Media
Collateral
Q1 Q2
Jan Feb Mar Apr May June
CXD-410 + CNS-420 Social
Q1 Email Campaigns - Year of the Expert
Year of the Expert Blogs tied to campaigns
CXD-410
Webinar
CXD-410
Blog
CNS-420
Webinar
CNS-420
Blog
XA 6.5 End of Life – Services campaign
Campaign
Move to the Cloud focus/campaign Security
Webinar
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Q1 Q2 Q3 Q4
Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec
Marketing Roadmap eLearning
Q1 Q2
Jan Feb Mar Apr May June
XA/XD Customer Success Services eLearning Nurture – email #4
Updated eLearning collateral eLearning Nurture Program
Blogs tied to Nurture
Campaign
Webinar
Blog
Social Media
Collateral
February 13, 2018
Customer Success
Services - SalesIQ
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Enable, Guide, Accelerate and Support our customers in their pursuit of secure digital transformation.
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Customer Success Services
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Educate and Drive Citrix Secure Digital
Workspace ( Virtualization)
Security & Performance Analytics
Unified
Experience
“BYO”
Identity
Single
Sign-on
Contextual
Access
Contextual
Performance
Unified
Endpoint
Mgmt.
App Ops
Content
Control
Secure Digital Perimeter
Users IT +
Networking
Legacy/Custom Apps
Complex
Technology Built
30 Years Ago
Look for
Netscaler gateway
CNS-221
XM and
Sharefile training attach
Look out for
XenDesktop customer migrate to Cloud CXD250,251,252
Ask your students about App
Layering and
WEM attach
CXD-303 students
Ask if customer is using SD-WAN
CNS-200W
Netscaler advanced
CNS-319
Recertification Program and Sales Focus
Saquib Basravi, Sr. Partner Account Manager
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How is it changing?
- – Only active certifications are eligible
CCE-V, CCP-V, CCA-V, CCP-N, CCA-N, CCP-M
- – Must renew before certification expires
Where should I start?
- – Lead with the CCE-V!
- – Customers and partners with active or expired CCE-V certs can recertify by attending the new
- – CXD-410: Citrix XenApp and XenDesktop 7.1x Assessment, Design, and Advanced Configurations
by July, 2018. This class is now available in General Availability (29 January)
2018 Recertification Program
Effective 1 January, 2018
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Expired CCE-V certifications
Past CCA for XA 6 certifications (XA 6.5 EOL positioned to sit CXD-210 and get a CCA-V)
Expiring certifications (all)
Anyone you trained in 2015, use your past leads – about to be eligible for certification to expire
Sales Focus - NOW eLearning and TCC Updates
&
Education Badging
Amit Ben-Chanoch, Principal Portfolio Manager eLearning Platform
Updates
Amit Ben-Chanoch
Principal Portfolio Manager
FEBRUARY 14, 2018
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Upcoming releases
Integration with TCC
Badging program
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In Development
Provisioning Services administration
XenMobile foundations
NetScaler Unified Gateway
XenApp/XenDesktop CR update
Upcoming eLearning Training
Q1 Priorities
Citrix Cloud
App Layering (replace Unidesk)
Workspace Environment Management
SD-WAN v10
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Platform Integration
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TCC + ECC Integration
Certification, ILT, eL
Simplified navigation
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ILT Experience
Similar catalog functionality
Learning journey integration in progress
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Learning Journey
Learning Path options
Hover over
Description and Details
Click gets you to the page
Learning Path
Filter options
40 © 2018 Citrix | Confidential eLearning Experience
Workshops will move to ILT catalog
Take on main navigation menus
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Lead customers to certification and badging which in turn leads to training
- – New badging program to drive training
Customers browsing for training choose ILT or eLearning
- – No direct ILT to eL comparisons on the site
eLearning analytics to drive ILT cross sell
What does this mean for CALCs?
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Badging Program
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Viewed as resume-worthy accomplishments and are based on activities with rigor
Display validation of skills by meeting certain criteria as defined by Citrix Education
Planned Citrix badge framework:
- – Certification
- – Knowledge
- – Key Skills
- – Contribution
- – General
Available for internal and external consumption and adoption
What is a digital badge?
44 © 2018 Citrix | Confidential people surveyed said they train to build new skills
61% of learners surveyed focus on skills-based training
*2016 Global Knowledge Salary Report
**2017 Global Knowledge Salary Report
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Linking Badges to Jobs
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Badge Earner
Personal branding
Highlight achievements
Link skills to employment opportunities
Motivation to learn
Business Objectives
Citrix
Increase engagement
Social marketing
Increased certification attainment
CALCs
Encourage training consumption
Differentiate from gray market training
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IBM Case Study
Industry Badging
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IBM Badging
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Badging will be a key part of the new TCC
- – Integrated with certification
- – Dedicated pages highlighting digital badges and personal benefits
Badges are linked to training consumption
- – Gamification driving more training
- – New marketing opportunities highlighting personal benefits of training
- – Every instructor led training course will earn a badge(s)
Badge visual design in development
- – Current eLearning completion badges to be phased out
Badge issuance through Acclaim
Implementation
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Main Navigation Menu
Access through main menu dropdown Main Menu
Select Product
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Sub-menu
Access through sub-menu dropdown Sub-menu
Select Product
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Side-bar Menu
Select Category
Category Description
Available
Certs/Badges
(when click open lightbox)
Product
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Certifications
Open in light-box
Exam
Steps (with links)
Information and description Badge
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Key Skills - Badges
Rotating Badges
(scroll left/right to see more)
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Key Skills - Badges
Open in light-box
Skills
Steps (with links)
Information and description Badge
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User Dashboard
Replaces My Training
Dashboard
Current and upcoming
ILT enrollments
Badge progress and claiming Certification progress
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My Badges
Dedicated badge dashboard
Earned and unearned badges
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Q & A
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Programme scope, delivery arrangements and suitability are confirmed during enquiry.