EIEIOTECHNOVATION
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EIEIO / AUTOMATION & EMERGING TECHNOLOGY

Q1 CALC&CCI Webinar

Course outline

Duration to discuss

Target Audience

Citrix administrators, engineers, and architects who are interested in securing their

XenApp/XenDesktop,

NetScaler, XenMobile,

ShareFile, XenServer, and

Citrix Cloud environments.

Target Audience

Citrix administrators, engineers, and architects who are interested in securing their NetScaler,

XenMobile, and ShareFile environments.

Target Audience

Citrix administrators, engineers, and architects who are interested in securing their

XenApp/XenDesktop, Citrix

Cloud, and XenServer deployments.

Courses

Enterprise Security

18 © 2016 Citrix | Confidential

Q1 Focus

EMM, EFSS, & Security

1 2

XenMobile Cloud GDPR

XenMobile strategy to head to the

Cloud

XenMobile Migration service makes it easier to go to cloud

CXM-202 very cloud relevant

GDPR deadline approaching – May

Law dictates best effort at environment security

CTX-270 can guide customers to look at their environment critically

Marketing Initiatives and

Collateral

Rachel Blank, Sr. Communications and Product Marketing Manager

20 © 2018 Citrix | Confidential

Q1 Q2 Q3 Q4

Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec

Marketing Roadmap

General Awareness + Course Releases

Email

Webinar

Blog

Social Media

Collateral

Q1 Q2

Jan Feb Mar Apr May June

CXD-410 + CNS-420 Social

Q1 Email Campaigns - Year of the Expert

Year of the Expert Blogs tied to campaigns

CXD-410

Webinar

CXD-410

Blog

CNS-420

Webinar

CNS-420

Blog

XA 6.5 End of Life – Services campaign

Campaign

Move to the Cloud focus/campaign Security

Webinar

21 © 2018 Citrix | Confidential

Q1 Q2 Q3 Q4

Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec

Marketing Roadmap eLearning

Q1 Q2

Jan Feb Mar Apr May June

XA/XD Customer Success Services eLearning Nurture – email #4

Updated eLearning collateral eLearning Nurture Program

Blogs tied to Nurture

Email

Campaign

Webinar

Blog

Social Media

Collateral

February 13, 2018

Customer Success

Services - SalesIQ

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Enable, Guide, Accelerate and Support our customers in their pursuit of secure digital transformation.

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Customer Success Services

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Educate and Drive Citrix Secure Digital

Workspace ( Virtualization)

Security & Performance Analytics

Unified

Experience

“BYO”

Identity

Single

Sign-on

Contextual

Access

Contextual

Performance

Unified

Endpoint

Mgmt.

App Ops

Content

Control

Secure Digital Perimeter

Users IT +

Networking

Legacy/Custom Apps

Complex

Technology Built

30 Years Ago

Look for

Netscaler gateway

CNS-221

XM and

Sharefile training attach

Look out for

XenDesktop customer migrate to Cloud CXD￾250,251,252

Ask your students about App

Layering and

WEM attach

CXD-303 students

Ask if customer is using SD-WAN

CNS-200W

Netscaler advanced

CNS-319

Recertification Program and Sales Focus

Saquib Basravi, Sr. Partner Account Manager

30 © 2016 Citrix | Confidential

How is it changing?

  • – Only active certifications are eligible

CCE-V, CCP-V, CCA-V, CCP-N, CCA-N, CCP-M

  • – Must renew before certification expires

Where should I start?

  • – Lead with the CCE-V!
  • – Customers and partners with active or expired CCE-V certs can recertify by attending the new
  • – CXD-410: Citrix XenApp and XenDesktop 7.1x Assessment, Design, and Advanced Configurations

by July, 2018. This class is now available in General Availability (29 January)

2018 Recertification Program

Effective 1 January, 2018

31 © 2016 Citrix | Confidential

Expired CCE-V certifications

Past CCA for XA 6 certifications (XA 6.5 EOL positioned to sit CXD-210 and get a CCA-V)

Expiring certifications (all)

Anyone you trained in 2015, use your past leads – about to be eligible for certification to expire

Sales Focus - NOW eLearning and TCC Updates

&

Education Badging

Amit Ben-Chanoch, Principal Portfolio Manager eLearning Platform

Updates

Amit Ben-Chanoch

Principal Portfolio Manager

FEBRUARY 14, 2018

34 © 2018 Citrix | Confidential eLearning Highlights

Upcoming releases

Integration with TCC

Badging program

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In Development

Provisioning Services administration

XenMobile foundations

NetScaler Unified Gateway

XenApp/XenDesktop CR update

Upcoming eLearning Training

Q1 Priorities

Citrix Cloud

App Layering (replace Unidesk)

Workspace Environment Management

SD-WAN v10

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Platform Integration

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TCC + ECC Integration

Certification, ILT, eL

Simplified navigation

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ILT Experience

Similar catalog functionality

Learning journey integration in progress

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Learning Journey

Learning Path options

Hover over

Description and Details

Click gets you to the page

Learning Path

Filter options

40 © 2018 Citrix | Confidential eLearning Experience

Workshops will move to ILT catalog

Take on main navigation menus

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Lead customers to certification and badging which in turn leads to training

  • – New badging program to drive training

Customers browsing for training choose ILT or eLearning

  • – No direct ILT to eL comparisons on the site

eLearning analytics to drive ILT cross sell

What does this mean for CALCs?

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Badging Program

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Viewed as resume-worthy accomplishments and are based on activities with rigor

Display validation of skills by meeting certain criteria as defined by Citrix Education

Planned Citrix badge framework:

  • – Certification
  • – Knowledge
  • – Key Skills
  • – Contribution
  • – General

Available for internal and external consumption and adoption

What is a digital badge?

44 © 2018 Citrix | Confidential people surveyed said they train to build new skills

61% of learners surveyed focus on skills-based training

*2016 Global Knowledge Salary Report

**2017 Global Knowledge Salary Report

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Linking Badges to Jobs

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Badge Earner

Personal branding

Highlight achievements

Link skills to employment opportunities

Motivation to learn

Business Objectives

Citrix

Increase engagement

Social marketing

Increased certification attainment

CALCs

Encourage training consumption

Differentiate from gray market training

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IBM Case Study

Industry Badging

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IBM Badging

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Badging will be a key part of the new TCC

  • – Integrated with certification
  • – Dedicated pages highlighting digital badges and personal benefits

Badges are linked to training consumption

  • – Gamification driving more training
  • – New marketing opportunities highlighting personal benefits of training
  • – Every instructor led training course will earn a badge(s)

Badge visual design in development

  • – Current eLearning completion badges to be phased out

Badge issuance through Acclaim

Implementation

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Main Navigation Menu

Access through main menu dropdown Main Menu

Select Product

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Sub-menu

Access through sub-menu dropdown Sub-menu

Select Product

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Side-bar Menu

Select Category

Category Description

Available

Certs/Badges

(when click open lightbox)

Product

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Certifications

Open in light-box

Exam

Steps (with links)

Information and description Badge

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Key Skills - Badges

Rotating Badges

(scroll left/right to see more)

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Key Skills - Badges

Open in light-box

Skills

Steps (with links)

Information and description Badge

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User Dashboard

Replaces My Training

Dashboard

Current and upcoming

ILT enrollments

Badge progress and claiming Certification progress

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My Badges

Dedicated badge dashboard

Earned and unearned badges

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Q & A

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Programme scope, delivery arrangements and suitability are confirmed during enquiry.