Overview
Generative AI is revolutionizing how we write, communicate, automate, and present ideas in the workplace. This hands-on, two-day course is designed to empower professionals with the essential skills of prompt engineering—the art and science of crafting effective inputs to maximize value from tools like ChatGPT and other GenAI platforms.
Participants will learn how to write high-impact prompts to generate business documents, summaries, presentations, emails, reports, and mind maps with speed and accuracy. The course also explores how to identify and automate repetitive tasks, enabling teams to focus on higher-value work.
Through real-world case studies, practical labs, and guided exercises, attendees will develop the confidence to integrate AI into daily business workflows—elevating productivity, clarity, and creative impact across functions.
Course Objectives
By the end of this course, participants will be able to:
- Understand core principles of prompt engineering and its role in maximizing GenAI effectiveness.
- Write, edit, and format a range of professional documents using generative AI tools.
- Identify common business tasks suitable for automation and apply AI-powered solutions to streamline them.
- Summarize complex materials such as reports, manuals, or lengthy communications with clarity and precision.
- Design compelling presentations, mind maps, and process flows using AI-assisted tools.
- Apply best practices to ensure relevance, accuracy, and tone in AI-generated content for business use.
Session 1: What is Prompt Engineering and Why It Matters?
Introduction to prompt engineering in business contexts
Session 2: Crafting Prompts that Work
Writing prompts that yield accurate, relevant results
Practical tips: structure, tone, and specificity
Live exercises: refining and iterating prompts
Session 3: Creating Professional Documents and Communication
Writing and editing emails, reports, memos, and executive summaries
Formatting, grammar refinement, and consistency tips
Session 4: Proposals and Business Plans Made Simple
Structuring high-impact business proposals
Drafting business plans with clarity and AI support
Session 5: Spotting Automation Opportunities
Identify repetitive and low-value tasks across teams
Explore what AI can automate in documentation and communication
Session 6: Implementing Practical AI Automation
Hands-on: automate meeting notes, task checklists, document drafting
Review of AI tools beyond ChatGPT for automation
Session 7: Summarizing Complex Content
Techniques for reducing lengthy reports, manuals, articles into digestible content
Exercises in summarizing documents of different formats and tones
Session 8: Designing Presentations with AI
Using GenAI to build structured, visually appealing slide outlines
Enhancing presentations with bullet generation, summaries, and scripts
Session 9: Building Process Flows and Mind Maps
Generating structured workflows, decision trees, and brainstorming maps
Programme scope, delivery arrangements and suitability are confirmed during enquiry.