Course Overview
The Professional Scrum Master (PSM) certification course is the market leading Scrum Master training developed by
Scrum.org and Ken Schwaber, co-creator of Scrum. After the training, students are eligible for the PSM I assessment certification. Passing the assessment will give you the industry recognized PSM I certification.
This certification will NEVER expire, and it makes you part of an elite community of 100,000+ PSM I badge holders.
PSM is the cutting-edge course for effective Scrum Masters and for anyone coaching a product development team toward increased efficiency and effectiveness. The course includes advanced thinking for servant-leadership and behavioral shifts.
Throughout the course, students are challenged to think in terms of the Scrum principles to better understand what to do when returning to the workplace. The PSM certification course is much more than just a set of slides and an instructor. In this course, students work on real-life cases with other classmates together as a team. This course is made up of discussions and hands-on exercises based upon real-life cases.
Benefits
Implementing an SCRUM project management practice improved their ability to manage changing priorities. SCRUM is perfect for any project that requires a series of versions or iterations that need to be reviewed and improved on until the final is ready for prime time.
For example, instead of waiting six months for a deliverable that is either flawed or no longer meeting the current requirements, SCRUM lets you produce a first draft within as little as two weeks (or less) for immediate feedback— and from here you can improve upon each version until it’s complete. There are a lot more benefits to using SCRUM.
SCRUM is evolutionary, giving teams an opportunity to learn with each new iteration or draft
SCRUM lets teams deliver a prototype and improve upon it with every cycle
Teams can manage shifting priorities more effectively
This fast and flexible process increases activity
SCRUM supports regular and collaborative troubleshooting
The inherent collaborative nature of SCRUM improves project visibility
SCRUM helps teams and individuals effectively prioritize work and features
Teams can anticipate incoming project changes
Course Outline :: Professional Scrum Master (PSM)::
Teams can make quick-course corrections based on stakeholder feedback
Teams can prototype a solution or process for the next version of the project
Stakeholders and clients can provide feedback as the project evolves—without holding the project up
(because the feedback is part of the process)
Teams get rapid feedback from each version or iteration
Empowers project teams to work creatively and effectively
Course Topics
Scrum theory and principles
Why does Scrum work? Which theoretical foundations and principles are there for? How does Scrum differ from traditional product development and why is it better for product development? In this section we experience the difference and benefits of Scrum.
Hands-on exercise:
Identification of problem type and possible solution framework
Empirical Process Control
The Scrum Framework
How is the Scrum theory implemented through time-boxes events, roles, rules and artifacts? How can these be used most effectively? We will experience why the Scrum framework is constructed as it is and how you as Scrum Master can effectively use Scrum to control risks and create maximum value.
Hands-on exercise:
Build your own framework
Essential elements of Scrum
Scrum Roles – Product Owner, Scrum Master and Development
Who supposed to be a good product owner? What Product Owner does in Scrum? Do they write story or maximize value? Why we need Scrum Master? Who decides Scrum Master for team? What’s the meaning of Self-Organized
Development Team? Is Self-organizing team good enough or we need self-managed team? Developers are crossfunction or Development Team is cross-functional?
Hands-on exercise:
Course Outline :: Professional Scrum Master (PSM)::
Roles and accountability
Responsibility vs accountability
The Definition of Done & Acceptance Criteria
Are you able to deliver truly done product? What “DONE” means in Scrum and why it is important? Workshop focus differentiating DONE and UNDONE but also bring discussion about Technical Debts. Participants has to learn meaning of DONE increment by defining definition in workshop. Why not to have technical debt is critical to growing organization? How Acceptance Criteria is different than Definition of DONE?
Hands-on exercise:
Preparation of Definition of Done
Technical debt impact on transparency
Definition of Done vs Acceptance criteria
Running a Scrum project
Learn by doing is focus here. Participants work in group like real scrum team. They learn by practicing Scrum on live project. Small Scrum team plays all roles, create artifacts to understand transparency and use events for inspection and adaption.
Hands-on exercise:
Product Vision Box
Impact mapping to prepare product roadmap
User story mapping to prepare release plan
Preparation of product backlog
User story and estimation
Ordering vs prioritization
Working with people and teams
Since Scrum is a process framework and to make process works, organization has to work a lot in resolving people and team problem. There will be lot group discussions around certain challenges that majority of organization faces while adopting Scrum.
Hands-on exercise:
Component team vs feature team
Impact of multitasking
Self-management vs self-organization
Scaling practices beyond single scrum team
Course Outline :: Professional Scrum Master (PSM)::
Scrum in your organization
It is more like assessment to understand what organizations do good or not so good while practicing Scrum. People identify areas that need further improvement to gain from Scrum.
Hands-on exercise:
Scrum anti-patterns
The role of the Scrum Master
Good and empowered Scrum Master can bring positive change but change become difficult when change agent is not pragmatic. Workshop focus on empowering change agent with knowledge to facilitate change. Workshop covers topic such as Coaching skills of Scrum Masters, Change Agent to facilitate change, Facilitator to help in getting rid of impediments, Servant Leader for organization, Process Owner to maintain Scrum practices.
Hands-on exercise:
Facilitation using liberating structure
Scrum master as coach
Skills and traits of a scrum master
Working with organizational challenges
Why change is hard and what can be done to make it real? What organizational changes needed to see real benefits of Scrum?
DAY 1
9am-10:30am
Module 1 – Introduction to SCRUM Methodology
Summary:
Basic SCRUM conceptsthatwill enable the candidate to understand the overallmethodology and principlesof SCRUM, it’s approach and general coverage. It will also narrate the benefits of how much a traditional approach of project delivery could differ and be an advantage where overall project cost, timeline, scope, quality is concern.
Core SCRUM Concepts Overview
Traditional Project Management Methodologies
Course Outline :: Professional Scrum Master (PSM)::
Drawbacks of Waterfall Methodologies
10:30am-10:45am Morning Teabreak 10:45am-12:30pm
SCRUM Approach
SCRUM and Traditional Project Management
Choice of Methodologies/Frameworks
Importance of All Stakeholders Sharing an SCRUM Perspective
12:30pm-1:30pm Lunch 1:30pm-3:30pm
Module 2 - The SCRUM Manifesto
Summary:
Related SCRUM Manifesto and Principle and it’s sub phases on the areas of application with regards to project delivery. Inter relationships between principles and it’s supporting attributes. How SCRUM principles can add value to team collaboration and contribution towards aligning every team member’s mindset and realization of overall project’s goal, aim and success.
The SCRUM Manifesto Overview
Manifesto Contributors
Manifesto Values
3:30pm-3:45pm Afternoon Teabreak
3:45pm-5:00pm
Declaration of interdependence
DAY 2
9am-10:30am
Module 3 – SCRUM Master & Team Overview
Summary:
Course Outline :: Professional Scrum Master (PSM)::
SCRUM framework on adapting on the way SCRUM team is assigned and arranged to work together in a co-location space. This will enable to the project team to understand the uniqueness of every team member based on personas and their responsibility towards the project and team. Cultivating every member to be self-organized and cross functional.
SCRUM Framework
SCRUM Flow
10:30am-10:45am Morning Teabreak 10:45am-12:30pm
Master roles
Scrum Teams
Self-organizing and cross-functional
12:30pm-1:30pm Lunch 1:30pm-3:30pm
Module 4 – SCRUM Master at Initiation Phase
Summary:
Processes that build up the initial stages of the project to enable the project counterpart to have a firm basis of understanding and comprehension on how the SCRUM process can be applied to have a good project start.
Prioritization will be conducted by deriving epic, personas and roadmaps by the SCRUM team respective members.
Create project vision & Form SCRUM team
Identify SCRUM coach and SCRUM team stakeholder(s)
Develop epic(s)
3:30pm-3:45pm Afternoon Teabreak
3:45pm-5:00pm
Create Backlog & Roadmap
Create prioritized backlog
Personas and Extreme Personas
Estimating & Prioritizing Stories
Course Objectives
Students are challenged to think within the Scrum Framework and the underlying values and principles to better understand what to do when returning to the workplace and facing complex decisions.
Course Outline :: Professional Scrum Master (PSM)::
Have a clear understanding of the rules of Scrum through the empirical foundation of Scrum. Students can act as a
Scrum Master for Scrum Teams as well as stakeholders from an in-depth understanding of servant-leadership.
Effectively be able to start up Scrum or increase its effectiveness if already underway.
Who should attend?
The Professional Scrum Master certification course is for anyone involved in product development using the Scrum
Framework. It is particularly beneficial for those people within an organization accountable for getting the most out of Scrum, including Scrum Masters, managers, and Scrum Team member.
NOTE
Activities on high team interaction and role-plays will be incorporated during training session with all participants to further facilitate and strengthen candidates understanding on SCRUM Master concepts and SCRUM methodology in an overall manner.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.