Duration

3 days

OVERVIEW

A process work is a set of activities or tasks that accomplish a specific organizational goal. By automating business processes using Laserfiche Workflow, organizations around the world have increased productivity and cut costs. Before you jump into your Workflow implementation, however, it is vitally important to diagram your business processes to ensure that they are as simple, logical and consistent as possible. A process work diagram is a roadmap for implementation—it outlines the expected outcome and provides something concrete to build from.

Makes it possible to look at the big picture and take into account all types of potential scenarios. Helps you research and understand your process thoroughly so that you can see how it can be changed or improved when automated. Produces a visual aid that everyone can agree on—ensuring that everyone is on the same page. Helps you reduce upfront errors and prevent unnecessary changes down the road.

COURSE OUTLINE

DAY 1Module 1 – Context Diagram

What is a context diagram?
Why is a context diagram beneficial?
What are the parts of a context diagram?
Main parts of a context diagram
- process
- external entity
- data flows
What does a context diagram not include?
How do you create a context diagram?

Module 2 – Decomposition Diagram

Introduction to Decomposition Diagram
What is a Decomposition Diagram?
Why is a Decomposition Diagram beneficial?
How do you create a Decomposition Diagram?
Parent Processes
Decomposition Dictionary
Top Down Decomposition
Bottom Up Decomposition

Module 3 - Flowchart / Flow Diagram

Introduction to Flowchart Diagram
What is a Flowchart Diagram?
Why is a Flowchart Diagram beneficial?
How do you create a Flowchart Diagram?
Flowchart Basic Procedure
Flowchart Considerations
High–Level Flowchart
Commonly Used Symbols in Flowcharts
Developing a Process Flowchart

Module 4 – Work breakdown structure (WBS) / Activity List Diagram

Introduction to WBS Diagram
What is a WBS Diagram?
Why is a WBS Diagram beneficial?
How do you create a WBS Diagram?
Levels in WBS
WBS Dictionary
100 % Rule
Role Wave Planning

Module 5 – Entity Relationship Diagram (ERD)

Introduction to Entity Relationship Diagram
What is an Entity Relationship Diagram?
Why is an Entity Relationship Diagram beneficial?
How do you create an Entity Relationship Diagram?
Data Modeling in ERD
conceptual data model
logical data model
physical data model
Relational Database
Three main cardinalities in ERD
one-to-one relationship (1:1)
one-to-many relationship (1:M)
many-to-many relationship (M:N)

Module 6 – Use Case

Introduction to WBS Diagram
What is a WBS Diagram?
Why is a WBS Diagram beneficial?
How do you create a WBS Diagram?
Functional requirements
Models the goals of interactions
Records paths (called scenarios)
exceptional flows of events
Multi-level Use Cases

Module 7 – Sequence Diagram

Introduction to WBS Diagram
What is a WBS Diagram?
Why is a WBS Diagram beneficial?
How do you create a WBS Diagram?
Object Dimension
Time Dimension
Sequence Diagram Notation
Notation Description
Visual Representation
Lifeline
Sequence Fragments

Module 8 – Traceability Matrix

Introduction to WBS Diagram
What is a WBS Diagram?
Why is a WBS Diagram beneficial?
How do you create a WBS Diagram?
Requirement Traceability Matrix – Parameters
Types of Traceability Test Matrix
Forward traceability
Backward or reverse traceability
Bi-directional traceability (Forward Backward)
Business Requirement Document (BRD)
Technical Requirement Document (TRD)

Module 9 – SWOT Analysis

Introduction to WBS Diagram
What is a WBS Diagram?
Why is a WBS Diagram beneficial?
How do you create a WBS Diagram?
SWOT – Strength
SWOT – Weakness
SWOT – Opportunity
SWOT – Threat

Module 10 – RACI Matrix (Responsible, Accountable, Consult, Informed)

Introduction to WBS Diagram
What is a WBS Diagram?
Why is a WBS Diagram beneficial?
How do you create a WBS Diagram?
Acronym of RACI
Responsible
Accountable
Consulted
Informed
RASCI: with the 'S' standing for 'Support'
RACIO: with the 'O' standing for 'Out of the Loop' or 'Omitted'
RACI-VS: with the 'V' standing for 'Verify' and the 'S' for 'Signatory'

Module 11 – MOSCOW Analysis (Must, Should, Could, Won’t)

Introduction to WBS Diagram
What is a WBS Diagram?
Why is a WBS Diagram beneficial?
How do you create a WBS Diagram?
Prioritize requirements
Different perspectives on what is important
business stakeholder
Defining Priorities

Module 8 – AS-IS Process Model

Introduction to AS-IS Process Model
What is a AS-IS Process Model?
Why is a AS-IS Process Model beneficial?
What are the parts of a AS-IS Process Model?
Main parts of a AS-IS Process Model
What does a AS-IS Process Model not include?
How do you create a AS-IS Process Model?

Programme scope, delivery arrangements and suitability are confirmed during enquiry.

PROCESS WORK TRAINING