Duration

2 days

Overview

The goal of auditing a process-based management system is to ensure the system is effective, improves the business, and satisfies the standard requirements. The course will give you a solid grasp of the concepts that lead to effective audits through workshops and class discussions. Internal auditor training is based on the ISO 19011:2018 Guidelines For Auditing Management Systems standard.

Course Objectives

At the end of this course, participants will be able to:

Understand the principles and methods of a process based auditing system
Knowledge of the ISO 19011:2018 Standard clauses, elements, and auditors perspective
Know how to use a “process based” model to analyze a process
Develop audit checklist and questions from process based model
Key principles of planning and controlling audits
Understanding auditor responsibilities, methods, tools and techniques
How to identify and document a system nonconformance using objective evidence
How to identify and document effective corrective and preventive actions
Conducting a simulated process based audit

Who Should Attend?

The course is intended for anyone involved in scheduling audits, performing audits, or managing an audit program. It will be of special interest to new or transitioning internal auditors wanting to understand how to conduct audits under the ISO 19011:2018 standard and using the process-based approach.

Course Content

Pre assessment

Introduction

Benefits of an Effective Internal Audit Process
The Process Approach to management and ISO 19011:2018
Reviewing the standard for interpretation and application
Preparation for audits (Checklists, Audit Plan, Audit Work Documents)
Initiating an audit
Opening Meeting
Execute the audit
Auditing techniques (interviewing skills, audit paths)
Focus on Improvement
Focus on process approach
Writing Nonconformance (NC) Effectively
Closing Meeting
Audit Report
Audit Follow-up
Post assessment

Programme scope, delivery arrangements and suitability are confirmed during enquiry.