Duration
3 days
Target Group
The Microsoft Outlook 2003 course is targeted at IT Manager, IT Executive, HR Officer, HR Manager, IT Consultant, IT Assistant, Secretary, Training Officer, Administrator, MIS Officer, MIS Manager, and Information Technologist.
Prerequisites
With basic knowledge of Windows is required with the following pre-requisites:
- Able to maneuver with the mouse – Point, Click, Drag and Double Click.
- Able to configure the desktop
- Able to use the Control Panel
- Able to switch between task applications
- Able to maneuver with Microsoft Office or current user of Microsoft Office (MS-Word, MS-Excel and MS- PowerPoint).
- Able to surf the Net will be an added advantage
Chapter 1: Working with Outlook
- Starting Outlook for the First Time
- Reading Messages and Opening Attachments
- Responding to Messages
- Creating New Messages
- Using Address Books
- Attaching files to Messages
- Sending and Receiving Messages
- Printing Messages
- Creating and Sending Instant Messages
Chapter 2: Managing E-Mail Messages
- Formatting Messages
- Changing Message Settings and Delivery Options
- Customizing How You View Messages
- Managing Messages with Color
- Adding Signature to Messages
- Flagging Messages for Follow-Up
Chapter 3: Finding and Organizing E-Mail Messages
- Fining and Categorizing Messages
- Using Search Folders
- Filtering Messages
- Managing Messages through Rules
- Organizing Messages in Folders
- Sharing folders with Others
- Saving Messages in Other Formats
- Archiving Messages
Chapter 4: Managing Your Calendar
- Looking at Calendars in Different Ways
- Scheduling Appointments and Events
- Managing and Organizing Appointments
- Working with Multiple Calendars
- Defining Your Available Time
- Labeling Appointments with Color
- Printing Calendars
Chapter 5: Scheduling and Managing Meetings
- Scheduling Meetings
- Responding to Meeting Requests
- Updating and Canceling Meetings
- Viewing Other User’s Calendars
- Saving a Calendar as a Web Page
Chapter 6: Creating and Organizing a List of Contacts
- Creating and Updating Contact Information
- Organizing Contact Information
- Tracking Dealings with Contacts
- Sending and Receiving Contact Information Through E-Mail
- Printing Contact Information
Chapter 7: Keeping Track of Information
- Creating and Updating Tasks
- Assigning and Tracking Tasks
- Organizing Tasks
- Managing Tasks
- Creating and Updating Notes
- Organizing and Managing Notes
Chapter 8: Working from Multiple Location
- Connecting to Outlook
- Configuring Outlook for a Dial-Up Connection
- Optimizing Remote Performance
- Configuring Offline folders
- Synchronizing Folders
Chapter 9: Customizing and Configuring Outlook
- Customizing Outlook
- Customizing Menus and Toolbars
- Creating a Personal Folders File
- Creating a Personal Address Book
- Setting Up Secure E-Mail
- Specifying Advanced E-Mail Options
- Working with New Mail Notifications
Programme scope, delivery arrangements and suitability are confirmed during enquiry.