Duration
2 days (onsite at customer location)
Overview
This 2 day onsite course will provide students with in-depth hands-on instruction on how to use the new features of PowerEdge servers and systems management technologies including iDRAC8, Lifecycle Controller, and Dell Unified Extensible Firmware Interface (UEFI) in a private classroom setting. Students will also learn how to use basic troubleshooting techniques and Dell SupportAssist automated support software tool. This course includes 60% hands-on labs exercises to reinforce learning objectives.
Audience
IT Professionals and System Administrators who have responsibility for installing, configuring, monitoring and maintaining Dell PowerEdge servers
Prerequisite Knowledge/Skills
None
Course Objectives
Upon successful completion of this course, participants should be able to:
- Understand the new features available in Dell PowerEdge servers
- Navigate Dell Remote Access Controller 8 (iDRAC8), Lifecycle Controller, and Dell Unified Extensible Firmware nterface (UEFI)
- Troubleshoot and diagnose failing components in rack & tower PowerEdge servers
- Understand Dell SupportAssist automated support software tool
Module 1: Dell PowerEdge Servers
- Models and specifications
- Chassis layouts, key features, and components
- Subsystems: Processors, memory, power, thermal, disks, and expansion slots
- Access and configure the UEFI System Setup utility
- Access and use the Boot Manager feature
Module 2: Integrated Dell Remote Access Controller (iDRAC8)
- LCD/LED control panel features
- Integrated Dell Remote Access Controller 8 (iDRAC8)
- Introduction to iDRAC8
- Key iDRAC8 features, functions, and licensing
- iDRAC8 configuration & NIC ports
- Access and navigate the iDRAC8 web interface
- Configuring and using vFlash
- iDRAC Direct features and configuration, iDRAC Quick
- Sync usage, iDRAC Service Module benefits and installation
Module 3: Lifecycle Controller
- Understand the role of the Lifecycle Controller
- Access and navigate the Lifecycle Controller interface to:
- Configure the Lifecycle Controller network
- View firmware revisions, install updates, factory and current hardware configurations
- Deploy an operating system
- Backup and restore system configuration and firmware revisions using Platform Restore feature
- Access and run hardware diagnostics
Module 4: Dell Unified Extensible Firmware Interface (UEFI)
- Understand Power On features and accessing the Systems Setup Utility
- Navigate the System Setup Utility main menu
- System BIOS: Boot settings, integrated devices and system profile settings
- iDRAC Settings: Configuring the iDRAC
- Device Settings: RAID configuration and network card settings
Module 5: Troubleshooting
- Troubleshooting a remote system
- Navigate the system control panel, error codes, messages, and LEDs
- iDRAC8 troubleshooting to include heath monitoring, video capture, and technical support reporting
- Lifecycle Controller backup, restore, and diagnostics
- Use the Dell System E-Support Tool (DSET), Quick Resource locator, and System Information Labeling (SIL)
- Use Dell SupportAssist, Support.Dell.com, and Dell Enterprise Resource Center
Summary and Assessment
Course Summary
- Final course assessment
Hands-on Lab Exercise
iDRAC8
- Access and navigate the iDRAC8 home screen
- Observe server status, component health, , configuring iDRAC network settings, configuring power settings and alerts
- Remotely update BIOS and firmware
- Configure and open the Virtual Console feature
- Remotely observe a boot procedure and use the Virtual Media feature to transfer files
- Install the iDRAC8 Service Module on a remote server and installation verification
Lifecycle Controller
- Navigate the Lifecycle Controller interface
- Firmware updates and configuration wizards
- Configure the vFlash SD Card
- Hardware inventory feature
- Restore the Server Profile
- Configure the Parts Replacement feature
Unified Extensible Firmware Interface (UEFI)
- Access the System Setup Utility and main menu navigation
- System BIOS: Configuration, boot mode,slot disablement, and system profile settings
- iDRAC Settings: iDRAC network settings, alerts, front panel security, media, and USB port settings
- Device Settings: RAID controller settings, configure, manage and delete a virtual disk, and access the RAID Controller BIOS interface
- Boot Manager: Access the interface, boot menu and using the systems utilities
Enhance Troubleshooting Skills
- Access the iDRAC8 web interface to interrogate errors message and log entries
- Using the Diagnostics Console
- View the Last Crash Screen
- Use the Video Capture feature
- Installing and viewing the DSET tool
- Running Embedded Diagnostics
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