Duration
5 days
Prerequisites
- IP Networking skills and experience using Cisco IOS® Software commandline interface (CLI)
- Operations process knowledge and ability to use NMS tools to monitor networks and network devices
- Ability to implement service provider change management procedures and configuration management procedures
- Understanding of and ability to identify the critical factors for availability, scalability and manageability of Open Shortest Path First (OSPF), Intermediate System-to-Intermediate System (IS-IS), and Border Gateway Protocol
- Ability to implement Cisco IOS Software and Cisco IOS XR Software configuration and monitoring commands
- UNIX and/or Linux operating system experience as applied to IP network environments.
Who Should Attend
- Support staff
- Service provider network operations center (NOC) personnel
- Service provider engineers
- Service provider partners
Course Objectives
After completing this course, the learner will be able to meet these overall objectives:
- Identify the typical MPLS and MPLS VPN requirements in service provider networks and list the solutions and describe the change, performance, and fault management procedures for MPLS and MPLS VPNs.
- Perform changes in the routing configuration based on designs and implementation templates as well as ITIL®-based change management processes and procedures.
- Gather and interpret performance statistics for MPLS and MPLS VPNs using various tools such as show commands and SNMP-based monitoring tools.
- Perform fault management for MPLS and MPLS VPNs using various tools such as show commands and SNMP-based monitoring tools.
Course Outline
The course outline is as follows:
Module 1: Service Provider VPN Operation Processes
- 1.1: Service Provider MPLS and MPLS VPN Overview
- 1.2: Service Provider Routing Operation Processes Based on ITIL®
Module 2: Change Management for MPLS and MPLS VPNs
- 2.1: MPLS, MPLS VPN, and MPLS Traffic Engineering Requirements
- 2.2: Adding MPLS-Enabled Routers to SP Network
- 2.3: Analyze Lab Scenario
- 2.4: Adding Layer 3 MPLS VPN Customers
- 2.5: Analyze Lab Scenario
- 2.6: Adding Layer 2 MPLS VPN Customers
- 2.7: Analyze Lab Scenario
Module 3: Performance Management for MPLS and MPLS VPNs
- 3.1: Audit MPLS-Related Control Protocols
- 3.2: Monitor MPLS Performance
- 3.3: Analyze Lab Scenario
- 3.4: Improve Availability and Resource Utilization Using MPLS Traffic Engineering Tunnels
- 3.5: Analyze Lab Scenario
Module 4: Fault Management for MPLS and MPLS VPNs
- 4.1: Troubleshoot Core MPLS Issues
- 4.2: Analyze Lab Scenario
- 4.3: Troubleshoot Layer 3 MPLS VPN Customer Connectivity Issues
- 4.4: Analyze Lab Scenario
- 4.5: Analyze Lab Scenario
Lab Outline
The lab outline is as follows:
Module 2
- Lab 2-1: Adding MPLS-Enabled Routers to SP Network
- Lab 2-2: Adding Layer 3 MPLS VPN Customers
Module 3
- Lab 3-1: Monitor MPLS Performance for Core and Customer Connectivity
- Lab 3-2: Improve Availability and Resource Utilization Using MPLS Traffic Engineering Tunnels
Module 4
- Lab 4-1: Troubleshoot Core MPLS Issues
- Lab 4-2: Troubleshoot Layer 3 MPLS VPN Customer Connectivity Issues
- Lab 4-3: Troubleshoot Layer 2 MPLS VPN Customer Connectivity Issues
Programme scope, delivery arrangements and suitability are confirmed during enquiry.