Duration
3 days
Prerequisites
- IP networking skills and experience using Cisco IOS Software commandline interface (CLI)
- Operations process knowledge and ability to use NMS tools to monitor networks and network devices.
- Ability to implement service provider change management procedures and configuration management procedures.
- Understanding of and ability to identify the critical factors for availability, scalability and manageability of Open Shortest Path First (OSPF), Intermediate System-to-Intermediate System (IS-IS), and Border Gateway Protocol (BGP)
- Ability to implement Cisco IOS Software and Cisco IOS XR Software configuration and monitoring commands.
- UNIX and/or Linux operating system experience as applied to IP network environments.
Who Should Attend
- Support staff
- Service provider network operations center (NOC) personnel
- Service provider engineers
- Service provider partners
Course Objectives
Upon completion of this course, you should be able to meet these overall objectives:
- Identify the typical QoS requirements in service provider networks and list solutions and describe the change, performance, and fault management procedures for QoS.
- Perform changes in the configuration of QoS based on designs and implementation templates as well as ITIL®-based change management processes and procedures
- Gather and interpret performance statistics for QoS mechanisms using various tools such as show commands and Simple Network Management Protocol (SNMP)-based monitoring tools.
- Perform fault management for QoS mechanisms using various tools such as show commands and SNMP-based monitoring tools.
Course Outline
The course outline is as follows:
Module 1: Service Provider QoS Operation Processes
- 1.1: Service Provider QoS Overview
- 1.2: Service Provider Routing Operation Processes Based on ITIL®
Module 2: Change Management for QoS
- 2.1: Implementing QoS Mechanisms in Service Provider Networks
- 2.2: Adding Core and Edge Routers or Core and Edge Links and Implementing QoS
- 2.3: Analyze Lab Scenario
Module 3: Performance Management for QoS
- 3.1: Monitor QoS Performance in the Core and Edge
- 3.2: Analyze Lab Scenario
Module 4: Fault Management for QoS
- 4.1: Troubleshoot QoS in the Edge and Core
- 4.2: Analyze Lab Scenario
Lab Outline
The lab outline is as follows:
Module 1
- Lab 1-1: Familiarization with the Lab Setups, Including Connectivity; Lab Topology
Module 2
- Lab 2-1: Adding Edge Routers
Module 3
- Lab 3-1: Monitor QoS Performance in the Core and Edge
Module 4
- Lab 4-1: Troubleshoot QoS
Programme scope, delivery arrangements and suitability are confirmed during enquiry.