TARGET AUDIENCE

This course is suitable for participants that need to understand Outlook environment and enhanced

Outlook proficiency skills.

PRE-REQUISITE

This course assumes the user understands the basics of using a Windows-based computer. No previous experience with other versions of Outlook is necessary.

LEARNING OUTCOME

In this session, you will learn:

Composing Messages

Reading and Responding to Messages

Managing Your Messages

Managing Your Calendar

Managing Your Contacts

Working with Tasks and Notes

COURSE OUTLINE ::OUT365::

Module 1: Manage email messages.

Send and receive email messages

Attach files and Outlook items to messages

Personalize default message formatting

Create and use automatic signatures

Change message settings and delivery options

Resending and recalling messages

Automatically reply to messages

Module 2: Getting Organized

Display and manage conversations

Arrange messages by specific attributes

Categorize items

Using Search

Handling Junk Mail

Using Mailbox Cleanup

Using Rules

Module 3: Scheduling Appointment and Meetings

Creating a Meeting Request

Using the Scheduling Assistant

Using the Room Finder and Sending a Meeting Request

Responding to a Meeting Request

Tracking Responses

Managing Attendees

Cancelling a Meeting

Module 4: Manage contacts and Tasks

Creating a New Contact

Marking a Contact as a Favorite

Changing the Contact View

Creating a Contact Group

Creating Tasks

Changing the Task View

Updating Task Completion