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EIEIO / APPLICATION TRAINING

Microsoft Outlook 2019 Intermediate

Course outline

OUTLOOK20191 day

TARGET AUDIENCE

Students who have basic skills with Microsoft Outlook 2019 who want to learn intermediate-level skills or students who want to learn the topics covered in this course in the 2019 interface.

Module 1: Working with People

Opening the People Folder

Creating a New Contact

Marking a Contact as a Favorite

Changing the Contact View

Creating a Contact Group

Module 2: Using Conversations

Understanding Conversations

Expanding and Collapsing Conversations

Viewing Conversation Messages

Turning Conversations On or Off

Cleaning Up a Folder or Conversation

Ignoring a Conversation

Module 3: Getting Organized

Creating Folders

Moving Items into Folders

Categorizing Items

Using Search

Using Filter

Handling Junk Mail

Module 4: Using Quick Steps

Using Default Quick Steps

Creating New Quick Steps

Deleting Quick Steps

Resetting Quick Steps

Course Outline :: OUT19i ::

Module 5: Using the Favorites List

Adding Folders to the Favorites List

Changing the Order of Favorite Folders

Removing a Folder from the Favorites List

Enabling and Disabling the Favorites List

Module 6: Using Search Folders

Creating Default Search Folders

Creating Custom Search Folders

Using Search Folders

Modifying Search Folders

Deleting Search Folders

Module 7: Using Categories

Configuring Categories

Using Quick Click

Using Categories in a View

Creating Category Search Folders

Module 8: Scheduling Meetings with Microsoft Exchange Server

Creating a Meeting Request

Using the Scheduling Assistant

Using the Room Finder and Sending a Meeting Request

Responding to a Meeting Request

Tracking Responses

Managing Attendees

Cancelling a Meeting

Programme scope, delivery arrangements and suitability are confirmed during enquiry.