Chapter 1: Outlook 2016 basics
Start Outlook
Work in the Outlook user interface
Sidebar: About Office
Identify app window elements
Sidebar: Tell me what you want to do
Work with the ribbon and status bar
Sidebar: Adapt procedure steps
Manage Office and Outlook settings
Sidebar: Microsoft account options
Skills review
Practice tasks
Chapter 2: Explore Outlook modules
Work in the Outlook app window
Work with items
Switch among modules
Work in the Mail module
Folder Pane content
Ribbon tabs
Content area views
Sidebar: Display conversations
Message windows
Sidebar: Draft responses in the Reading Pane
Sidebar: The Backstage view of a message
Work in the Calendar module
Ribbon tabs
Calendar item windows
Course Outline :: Microsoft Outlook 2016 Step by Step::
Work in the People module
Ribbon tabs
Chapter 3: Send and receive email messages
Create and send messages
Create messages
Troubleshoot message addressing
Save and send messages
Sidebar: Send from a specific account
Attach files and Outlook items to messages
Sidebar: New mail notifications
Display messages and message attachments
Display message content
Display attachment content
Display message participant information
Respond to messages
Sidebar: Resending and recalling messages
Skills review
Practice tasks
Chapter 4: Enhance message content
Personalize default message formatting
Apply thematic elements to individual messages
Apply and change themes
Apply and change styles
Create and use automatic signatures
Incorporate images in messages
Change message settings and delivery options
Course Outline :: Microsoft Outlook 2016 Step by Step::
Skills review
Practice tasks
Chapter 5: Manage email security
Block unwanted messages
Sidebar: Trace message origins
Manage messages in the Junk Email folder
Configure junk email settings in your Inbox
Configure junk email options
Increase email security
Apply security measures to incoming messages
Apply security measures to outgoing messages
Configure Outlook to use a digital ID
Digitally sign or encrypt messages
Sidebar: Restrict access by using rights management
Skills review
Practice tasks
Chapter 6: Organize your Inbox
Display and manage conversations
Arrange messages by specific attributes
Categorize items
Sidebar: Store information in Outlook notes
Organize messages in folders
Sidebar: Print messages
Skills review
Practice tasks
Chapter 7: Store and access contact information
Save and update contact information
Create and modify contact records
Sidebar: Contact record sources
Sidebar: Conform to name and address standards
Communicate with contacts
Sidebar: Create custom contact record fields
Course Outline :: Microsoft Outlook 2016 Step by Step::
Initiate actions from contact records
Select message recipients from address books
Sidebar: Link contact records
Display different views of contact records
Sidebar: Modify the settings of any view
Print contact records
Skills review
Practice tasks
Chapter 8: Manage contact records
Create address books
Import and export contact records
Create contact groups
Quickly locate contact information
Personalize electronic business cards
Skills review
Practice tasks
Chapter 9: Manage scheduling
Schedule appointments and events
Sidebar: Add holidays to your calendar
Convert calendar items
Configure calendar item options
Schedule and change meetings
Respond to meeting requests
Display different views of a calendar
Sidebar: Use the Date Navigator
Skills review
Practice tasks
Chapter 10: Manage your calendar
Define your available time
Configure time zones
Sidebar: Specify appointment time zones
Work with multiple calendars
Course Outline :: Microsoft Outlook 2016 Step by Step::
Connect to other calendars
Manage the display of multiple calendars
Share calendar information
Share calendars with co-workers
Share calendar information outside of your organization
Print a calendar
Skills review
Practice tasks
Chapter 11: Track tasks
Create tasks
Create task items
Create tasks from Outlook items
Manage tasks
Update tasks
Remove items from your task list
Manage task assignments
Assign tasks to other people
Respond to task assignments
Display different views of tasks
Display tasks in the Tasks module
Sidebar: Outlook Today
Display tasks in other modules
Skills review
Practice tasks
Chapter 12: Manage window elements
Personalize the Outlook app window
Configure the Folder Pane
Configure the Navigation Bar
Display module peeks
Configure the Reading Pane
Customize the Quick Access Toolbar
Customize the ribbon
Course Outline :: Microsoft Outlook 2016 Step by Step::
Customize user interface fonts
Skills review
Practice tasks
Chapter 13: Customize Outlook options
Sidebar: About the Outlook Options dialog box
Configure general Office and Outlook options
Configure message options
Compose messages
Outlook panes
Message arrival
Conversation Clean Up
Replies and forwards
Save messages
Send messages
MailTips
Tracking
Message format
Other
Configure calendar options
Configure contact and task options
Group options
Chapter 14: Manage email automatically
Automatically reply to messages
Sidebar: Manage messages while you’re away
Course Outline :: Microsoft Outlook 2016 Step by Step::
Create rules to process messages
Manage messages by using Quick Steps
Skills review
Practice tasks
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