Prerequisites
With basic knowledge of Windows is required with the following pre-requisites:
Able to maneuver with the mouse – Point, Click, Drag and Double Click.
Able to configure the desktop
Able to use the Control Panel
Able to switch between task applications
Able to maneuver with Microsoft Office or current user of Microsoft Office (MS-Word, MS-Excel and MSPowerPoint).
Able to surf the Net will be an added advantage
Course Objectives
The objective of this course is to give office workers a systematic understanding of an electronic mail and its benefits. This program will equip participants with essential skills of effectively utilizing electronic mail software in a day-to-day business environment. Hands-on exercises related to actual business applications will help to reinforce concepts and features covered.
Module 1: Getting Started with Outlook 2007
o Sidebar: Different Types of E-Mail Accounts
Connecting to Your Primary E-Mail Account
Troubleshooting the Startup Wizard
Connecting to Additional E-Mail Accounts
Creating Additional Outlook Profiles o Sidebar: Outlook with Business Contact Manager
Personalizing Your Outlook Workspace
Exploring the Advanced Toolbar
:: Course OUTLOOK 2007 SBS ::
Module 2: Managing Contact Information
Working in the Contact Window o Sidebar: Importing SharePoint Contacts Lists
Saving and Updating Contact Information o Sidebar: Quickly Communicating with Contacts
Organizing Contacts by Using Color Categories
Creating a Distribution List
Personalizing an Electronic Business Card
Creating an Additional Address Book o Sidebar: Sharing Address Books o Sidebar: Exporting Address Books
Displaying Different Views of Contact Information
Printing Contact Information o Sidebar: Creating a OneNote Page Linked to a Contact Record
Module 3: Sending E-Mail Messages
Working in the Message Window o Sidebar: Outlook Message Formats
Creating and Sending Messages
Attaching Files to Messages o Sidebar: Resending and Recalling Messages o Sidebar: Sending Contact Information
Creating and Formatting Business Graphics o Sidebar: changing Message Settings and Delivery Options
Personalizing the Appearance of Messages
Adding Signatures to Messages Automatically
Module 4: Handling E-Mail Messages
Viewing Messages and Message Attachments o Sidebar: Marking Messages as Read
Replying to and Forwarding Messages o Sidebar: Deleting Messages
Working with New Mail Notifications
Creating a Task or an Appointment from a Message
Printing Messages
Module 5: Managing Your Inbox
Quickly Locating Messages
Arranging Messages in Different Ways o Sidebar: Using Search Folders
Organizing Messages by Using Color Categories
Organizing Messages in folders o Sidebar: Creating a OneNote Page from an E-Mail Message
Archiving Messages
:: Course OUTLOOK 2007 SBS ::
Module 6: Managing Appointments, Events and Meetings
Working in the Calendar Item Windows
Scheduling and Changing Appointments
Scheduling and Changing Events
Scheduling, Updating and Canceling Meetings o Sidebar: Using the Exchange Server 2007 Smart Scheduling Feature
Responding to Meeting Requests o Sidebar: Creating a Meeting Workspace
Module 7: Managing Your Calendar
Displaying Different Views of a Calendar o Sidebar: Adding and Removing Local Holidays
Defining Your Available Time
Configuring Outlook for Multiple Time Zones
Printing a Calendar o Sidebar: Saving Calendar Information as a Web Page
Sending Calendar Information in an E-Mail Message o Sidebar: Creating a OneNote Page Linked to an Appointment, an Event or a Meeting
Linking to an Internet Calendar
Working with Multiple Calendars o Sidebar: Delegating Control of Your Calendar
Module 8: Tracking Tasks
Working in the Task Windows
Displaying Different Views of Tasks o Sidebar: Finding and Organizing Tasks
Creating and Updating Tasks
Managing Task Assignments
Removing Tasks from Your Task List o Sidebar: Tracking and Updating Tasks Created in OneNote
Module 9: Gathering Information
Subscribing to RSS Feeds
Participating in NewGroups
Recording Information by Using Notes
Linking Notes to Contacts o Sidebar: Recording Information in The Journal o Sidebar: Saving a Note as a File
Sharing Notes
Module 10: Collaborating with Other People
Sharing Your Folders with Other People
Accessing Other People’s Folders
Creating a Document Workspace from outlook o Sidebar: Creating Group Schedules
Working Offline with Document Library Contents
Connecting to a SharePoint Calendar
:: Course OUTLOOK 2007 SBS ::
Module 11: Working Away from Your Office
Connecting Outlook to Your Server from a Remote Location o Sidebar: connecting Through OWA
Working with Outlook Items While Offline o Sidebar: Viewing Contacts While Offline
Automatically Responding to Messages
Module 12: Customizing and Configuring Outlook
Making Favorite Outlook Commands Easily Accessible
Personalizing Your Office and Outlook Settings o Sidebar: Creating Outlook Forms o Sidebar: Adding and Removing Toolbar Commands
Creating Rules to Process Messages
Storing E-Mail Messages on Your Computer
Securing Your E-Mail o Sidebar: Protecting Your Policy
Blocking Unwanted Messages
Specifying Advanced E-Mail options
Programme scope, delivery arrangements and suitability are confirmed during enquiry.