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Microsoft 365 Fundamentals

Course outline

MS-9001 day

Duration

1 day

Overview

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Audience profile

This course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.

At course completion

After completing this course, students will be able to:

  • Differentiate between the various cloud service models
  • Identify the key differences between Microsoft 365 and Office 365
  • Plan for migration to Microsoft 365 services
  • Identify key differences between Microsoft on-premises services vs. Microsoft 365 cloud services
  • Define enterprise mobility in Microsoft 365
  • Identify how Microsoft 365 services provide collaboration
  • Understand identities, including cloud, on-premises, and hybrid identity
  • Understand cloud device management and protection, including the use of Intune
  • Understand data protection, including the use of Azure Information Protection
  • Describe compliance in general and the compliance features in Microsoft 365
  • Describe Microsoft 365 subscriptions, licenses, billing, and support

Module 1: Discuss Azure fundamental concepts

Learn about the advantages of using cloud computing services and differentiate between the categories and types of cloud computing.

Lesson

  • Discuss Azure fundamental concepts

Module 2: Describe Microsoft 365 core services and concepts

Learn about how the productivity, collaboration, and business management solutions through Microsoft 365 empower people and organizations to achieve more.

Lesson

  • What is Microsoft 365?
  • Describe productivity solutions in Microsoft 365
  • Describe collaboration solutions in Microsoft 365
  • Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
  • Describe analytics capabilities in Microsoft 365

Module 3: Demonstrate fundamental knowledge of Microsoft 365 security and compliance capabilities

Learn about how the security, compliance, and identity solutions through Microsoft help people and organizations secure their entire digital estate, simplify compliance and reduce risk.

Lesson

  • Describe security and compliance concepts
  • Describe identity concepts
  • Describe threat protection capabilities with Microsoft 365 Defender
  • Describe the Service Trust Portal and Privacy with Microsoft

Module 4: Demonstrate fundamental knowledge of Microsoft 365 licensing, service and support

Learn about how people and organizations can get the most out of their Microsoft 365 investments through adoption guidance, continuous support, and licensing options that meet their needs.

Lesson

  • Identify licensing options available in Microsoft 365
  • Describe support offerings for Microsoft 365 services
  • Describe the service life cycle in Microsoft 365

Prerequisites

This course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization. Students should have the following background:

  • General IT knowledge or any general experience working in an IT environment
  • General (sales level) experience on corresponding Microsoft on-premises products, such as Exchange Server, SharePoint, Office Professional, AD RMS and others
  • Experience addressing business/legal/security requirements for IT

Programme scope, delivery arrangements and suitability are confirmed during enquiry.