DURATION
2 Days
Target Group
The Microsoft Outlook 2000 (Basic and Intermediate) course is targeted at IT Manager, IT Executive, HR Officer, HR Manager, IT Consultant, IT Assistant, Secretary, Training Officer, Administrator, MIS Officer, MIS Manager, and Information Technologist.
Course Objectives
The objective of this course is to give office workers a systematic understanding of an electronic mail and its benefits. This program will equip participants with essential skills of effectively utilizing electronic mail software in a day-to-day business environment. Hands-on exercises related to actual business applications will help to reinforce concepts and features covered.
Pre-requisites:
Basic knowledge of Windows is required with the following pre-requisites:
Able to maneuver with the mouse – Point, Click, Drag and Double Click.
Able to configure the desktop
Able to use the Control Panel
Able to move and re-size Application Windows
Able to switch between task applications
Module 1: Introduction to Outlook
Overview of Outlook
Benefits of using Outlook
Accessing Outlook
Outlook Environment
Customizing Outlook Bar
Module 2 : Outlook Today
Outlook Today screen
Customize Outlook Today’s screen
Module 3 : Sending E-Mail Message
Composing a Message
Formatting Message Text / Paragraph
Send With Flagging Messages
Adding Auto Signature
Insert Attachment Files
Proofing A Message
Default Setting For Mail Options
Module 4 : Reading & Responding Message
Reading Messages
Responding Message
Replying Flag Message
Replying Voting Message
Marking Messages
Printing Messages
Saving Attachment and Message
Out of Office Assistant
Module 5 : Managing Mail & Address Book
Managing Messages
Delegating Messages
Distribution List
Module 6 : Creating Contact Lists
Creating and Editing a Contact
Viewing Contacts and Customizing Groups
Flagging Contacts
Sorting and Re-arranging Views
Saving a View
Deleting a Saved View
Finding Contacts
Module 7 : Scheduling Your Own Tasks
Entering a New Task
Editing Tasks
Assigning Tasks
Respond To The Tasks
Managing Recurring Tasks
Completing Tasks
Viewing Your Tasks
Organizing Your Tasks
Module 8 : Working with Calendar
Using the Date Navigator
Scheduling Appointments
Editing Appointments
Set Recurring Appointment
Viewing Appointment from Toolbar
Printing your Appointment
Finding a Date
Module 9 : Working with Journals
Recording items in the Journal
Viewing Journal Entries for a Contact
Finding a Journal Entry
Viewing the Journal
Printing your Journal
Module 10 : Using Notes
Writing a Note
Reading and Deleting a Note
Formatting a Note
Viewing Your Notes
Printing your Notes
Changing Default Options for New Notes
Forwarding a Note
Finding a Note
Programme scope, delivery arrangements and suitability are confirmed during enquiry.