Duration
2 days
OVERVIEW
A Supply chain may be considered as network of organizations, connected by a series of trading relationships. This network covers the logistics and manufacturing activities from raw materials to the final customer.
Each organization in the chain procures and transforms materials and information into intermediate / final products, and distributes them to customers and consumers.
As such every organization has a supply chain and represents one step in the total “value adding” process.
There are there steps to the supply chain. Upstream – those activities linking organizations to the suppliers. Internal- or primary activities and Down Stream those activities linking organizations to their customer.
The course focuses on the relationships within the supply chains and how these relationships drive the performance of supply chain. Performance metrics can be used to evaluate and improve supply chains will be discussed.
COURSE OBJECTIVE
Participants will be able to demonstrate the knowledge acquired to apply SCM concepts in real world application. They will have a comprehensive understanding of the various aspects of SCM. It will create a long range strategy, mid-term and design real time execution plan in an environment of highly demanding service and minimum cost requirement.
LEARNING OUTCOME
Participants in this course will learn the importance of managing relationships in supply chains and how these relationships influence performance metrics which are used to evaluate supply chains. The following objectives can be achieved.
- Appreciate what is Supply Chain is and its importance
- Understand the different phases in Supply Chain
- Identify the drivers of Supply Chain performances
- Overview the Supply Chain models and its system
TRAINING METHODOLOGY
Practical case studies to cover the whole modules and topics and strengthen the meanings. In addition to Microsoft word, instructor will use the Microsoft Power point presentation.
Participants will increase the knowledge base skills through a variety of instructional methods including lectures “ Been there – done that”.
Module One: Why Supply Chain Management
- Defining Supply Chain
- Customer orientation
- Development trends in Supply Chain
Module Two: Lean Supply Chain
- Origins of Lean manufacturing
- Lean Supply Principles
- Focusing on cost to serve
- Drivers for Lean Supply Chain
- Lean Process Mapping tools
Module Three: Supply Chain and Competitive Strategy
- Competitive advantage
- Gaining competitive advantage through logistics
- The mission of Supply Chain Management
- The Supply Chain and Competitive Performance
- The Changing Logistics Environment
Module Four: Why Supply Chain Metrics?
- What is Customer Service
- Customer Satisfaction
- Improving Performance
- Lowering Costs and reduce waste
- Setting Service standards
- Setting Customer service priorities
Module Five: Managing the Supply Chain for better performance management
- Procurement
- Materials Management
- The need for integration
- The Supply Chain as a network
- Supply chain as a vehicle for change
Module Six: Inventory Management in Supply Chain
- Levels of Inventory
- Just in time Inventory
- Order Generation
- Order Taking
- Order Fulfillment
Module Seven: Global Supply Chain Operations
- Global Business Environment
- Strategic Challenges
- How Global Supply Chains Responded
- Current trends in Global Supply Chain Management
Module Eight: Principles of Materials Handling
- Planning Principle
- Operating Principle
- Principles Related with equipment
- Principles of Cost Reduction
Module Nine: Disposal of Surplus, Obsolete and Scrap
- Reasons for creation of surplus
- Obsolete items
- Scrap
- Salvage
Module Ten: Quality Control in Materials Management
- Evolution of Quality Concepts and Applications
- Control Charts and in-process monitoring of quality
- Six Sigma quality concepts
Module Eleven: Three Levels of Supply Chain Metrics
- Strategic level
- Tactical level
- Operational Level
- Bullwhip Effect
Module Twelve: Five Stages of Supply Chain Metrics
- Plan
- Source
- Make
- Deliver
- Return
Module Thirteen: The Flows of Supply Chain Management
- The Product Flow
- The Information Flow
- The Finances Flow
- Data Warehouses
Module Fourteen: Inventory Management
- Levels of Inventory
- Just-In-Time Inventory
- Keeping Accurate Records
- Inventory Calculator
Module Fifteen: Supply Chain Groups
- The Suppliers
- The Producers
- The Customers
Module Sixteen: The Value of Information
- The Bullwhip effect
- Information sharing
- Information for coordination
- Information and lead time reduction
Module Seventeen: Supply Chain Integration
- Push, Pull and Push-Pull Systems
- Impact of lead time
- Demand –driven strategies
Module Eighteen : Purchasing and Supplier Selection
- Strategic Role of Purchasing
- Purchasing Portfolio
- Supplier Selection
- Tools for Supplier selection
- Towards knowledge based sourcing
Module Nineteen: Procurement and Outsourcing Strategies
- Outsourcing: Benefits and risks
- Make or Buy decisions
- Procurement Strategies
Programme scope, delivery arrangements and suitability are confirmed during enquiry.