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Managing Effective Microsoft Outlook 2016 -2D

Course outline

2 days

Chapter 1: Enhance message content

Personalize default message formatting

Apply thematic elements to individual messages

Apply and change themes

Apply and change styles

Create and use automatic signatures

Incorporate images in messages

Change message settings and delivery options

Skills review

Practice tasks

Chapter 2: Manage email security

Block unwanted messages

Sidebar: Trace message origins

Manage messages in the Junk Email folder

Configure junk email settings in your Inbox

Configure junk email options

Increase email security

Apply security measures to incoming messages

Apply security measures to outgoing messages

Configure Outlook to use a digital ID

Digitally sign or encrypt messages

Sidebar: Restrict access by using rights management

Skills review

Practice tasks

Course Outline :: Microsoft Outlook 2016::

Chapter 3: Organize your Inbox

Display and manage conversations

Arrange messages by specific attributes

Categorize items

Sidebar: Store information in Outlook notes

Organize messages in folders

Sidebar: Print messages

Skills review

Practice tasks

Chapter 4: Store and access contact information

Save and update contact information

Create and modify contact records

Sidebar: Contact record sources

Sidebar: Conform to name and address standards

Communicate with contacts

Sidebar: Create custom contact record fields

Initiate actions from contact records

Select message recipients from address books

Sidebar: Link contact records

Display different views of contact records

Sidebar: Modify the settings of any view

Print contact records

Skills review

Practice tasks

Course Outline :: Microsoft Outlook 2016::

Chapter 5: Manage contact records

Create address books

Import and export contact records

Create contact groups

Quickly locate contact information

Personalize electronic business cards

Skills review

Practice tasks

Chapter 6: Manage scheduling

Schedule appointments and events

Sidebar: Add holidays to your calendar

Convert calendar items

Configure calendar item options

Schedule and change meetings

Respond to meeting requests

Display different views of a calendar

Sidebar: Use the Date Navigator

Skills review

Practice tasks

Chapter 7: Manage your calendar

Define your available time

Configure time zones

Sidebar: Specify appointment time zones

Work with multiple calendars

Connect to other calendars

Manage the display of multiple calendars

Share calendar information

Share calendars with co-workers

Share calendar information outside of your organization

Print a calendar

Course Outline :: Microsoft Outlook 2016::

Skills review

Practice tasks

Chapter 8: Track tasks

Create tasks

Create task items

Create tasks from Outlook items

Manage tasks

Update tasks

Remove items from your task list

Manage task assignments

Assign tasks to other people

Respond to task assignments

Display different views of tasks

Display tasks in the Tasks module

Sidebar: Outlook Today

Display tasks in other modules

Skills review

Practice tasks

Chapter 9: Manage window elements

Personalize the Outlook app window

Configure the Folder Pane

Configure the Navigation Bar

Display module peeks

Configure the Reading Pane

Customize the Quick Access Toolbar

Customize the ribbon

Customize user interface fonts

Skills review

Practice tasks

Course Outline :: Microsoft Outlook 2016::

Chapter 10: Manage email automatically

Automatically reply to messages

Sidebar: Manage messages while you’re away

Create rules to process messages

Manage messages by using Quick Steps

Skills review

Practice tasks

Programme scope, delivery arrangements and suitability are confirmed during enquiry.