EIEIOTECHNOVATION
← Training programmes

EIEIO / AUTOMATION & EMERGING TECHNOLOGY

Managing Effective Collaboration Using IBM Lotus Sametime and IBM Lotus Quickr

Reference course outline

QRC202 days

DURATION

2 days

This course will help you master what they need to know to manage Sametime live meetings and Quickr team spaces for effective and efficient project management. After reviewing the basics of the two applications, you will focus on how to effectively use the software tools to collaborate by communicating quickly, holding online meetings for transfer of ideas and planning, and providing one place for central storage and organization of important documents and files, a discussion forum for important topics, a central calendar, and tracking of tasks.

Audience

This intermediate course is designed for managers and organization members who will be using Quickr and Sametime to lead effective meetings and manage effective teams.

Prerequisites

You should have:

Access to a high-speed internet connection

The ability to work with an internet browser

Skills taught

See course abstract

Course outline

Basics of applications- self-paced tutorials

Employing IBM Lotus Sametime for Collaboration

Instant Communication

Using Chat as a Communication Tool

Setting Up Your Sametime Contacts

The Sametime Chat Window

Chat Etiquette

Inviting Others for Instant Meetings

Saving Chat Transcripts

Online Conferences

Effective Online Meetings

Similarities and Differences of Online versus In-Person Facilitation

Characteristics of a Well-Facilitated Online Meeting

Criteria for Tool Selection and Participant Interaction

The Moderator's Role

Strategies Encouraging Active Participation

Using the Moderator Tools

Setting Up a New Meeting

Using IBM Lotus Quickr for Collaboration

The Three Options for Quickr Places

Place

Blog

Wiki

Understanding the Different Place Components

Discussion- for communicating with other members and recording conversations

Library- for storing references files

Calendar- for tracking important events

Tasks- for monitoring projects in progress

Index- for viewing all Place documents

Folders- for organizing content

Rooms- for spaces dedicated to sub-groups of members

How Members Contribute Content

Creating Pages

Editing Content

Posting Topics and Responding to Them

Importing Content

Using Forms

Creating a Quickr Place

Customizing the Place

Decorating the Place

Adding Members and Setting Access Levels

Working Offline with a Quickr Place

Combining of Quickr and Sametime for Effective Teaming

Taking Advantage of Presence Awareness

Using Quickr Connect Tools

Remarks

This course is excluded for use with coupons unless it is specified on the coupon by the issuer

This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.