Duration
2 days
Aim and Objective
The course covers the essentials in management of information systems in an organizational setting. Students will gain an understanding of the managerial issues in the development and operation of information systems. The main topics include: information systems planning, management of systems development and maintenance, implementation management, end-user computing, data centre operations, information systems control and evaluation, acquisition of IS resources, and management of IS personnel. Case studies will be used to illustrate the issues and solutions.
Syllabus
1 Course Introduction
2 Information Systems Management: Challenges: The CIO Leadership Roles
Strategic Imperative of Information Systems
3 Information Systems Planning
Managing Information Systems Infrastructure: Overview of Trends
4 Managing Telecommunications
Managing Information Resources
5 Managing Operations: Problem, Change, and Recovery Management
6 New Technologies for Developing Systems:
Managing Systems Development
9 Managing End-User Computing
Managing Knowledge / Enhancing Decision-making
10 Managing IS/IT security
Managing Ethical Issues of IS
11 Measuring IT investments and Their Return
Managing IS personnel
12 Leveraging the world of information
Preparing for IT advances
Programme scope, delivery arrangements and suitability are confirmed during enquiry.