Course Overview
The Leadership Development Program is designed to help leaders and senior managers advance their leadership skills and build their capacity to lead successful change.
Through robust leadership frameworks and exercises, you will gain insight into the mindset of high-performance leaders, and learn to tap into your own strengths to influence and lead with impact. You will explore different facets of leadership, such as how to inspire and motivate teams, build commitment and manage resistance to change.
In this course, participants are taken through the meaning of leadership, leadership styles and models and to identify and apply them to different working and behavioural styles in order to be a good leader.
Target Audience
- Managers
- Team Leads
- Newly appointed and experienced supervisors
Course Objectives
The programme aims to help participants:
- Discover the evolving role of leaders and the impact of different leadership styles
- Develop new ways to negotiate and build influence in the workplace
- Understand the nature of human decision-making and what it takes to make effective team decisions
- Learn to coach, inspire and motivate others to achieve higher levels of performance and commitment to strategic goals
- Lead effectively in challenging circumstances arising from change
Course Outline
This course will train you how to become a more effective manager and leader. It will transform your leadership skills and empower your team to be at their best by creating a positive business environment.
Module 1: Understanding Leadership
- What is the difference between a leader and a manager?
- What are the pros and cons of leadership and management?
Module 2: Leadership Styles and Qualities
Leadership Styles
- What is a leadership style and why is it important?
- What are the different leadership styles?
- Which leadership style are you?
- What does your leadership style mean and how does it affect you?
Qualities of an Effective Leader
- What are the qualities that make an effective leader?
- What are your leadership qualities?
Module 3: Leadership Models and Effective Delegation
Leadership Models
- What are the different leadership models?
- What are the pros and cons of each leadership model?
- How to choose the right leadership approach
Effective Delegation Skills
- What are the principles of delegation and why should you use them?
- Selecting tasks for delegation
- The levels of delegation
- How to delegate effectively
- Delegation activity
Module 4: Behavioural and Working Styles
- What are behavioural styles and why are they important?
- Which behavioural style are you?
- What is motivation?
- Why is good motivation important?
- Understand your management motivation techniques
Module 5: Communicating Effectively
- Introduction to communication
- Principles of effective communication
- Overview of communicating effectively
- Barriers to effective communication
- Overcoming barriers to communication
Module 6: Goal Setting and Team Development
Goal Setting
- The importance of setting goals for yourself and your team
- SMARTER goals
- Steps to achieving goals and objectives
- Goal and objectives setting exercise
Team Development
- Team development
- Leading the team
- Introduction to team briefing
- Process of team briefing:
- Planning and preparation
- Setting the agenda
- Communicating the briefing
- Active listening and responding
Training Methodologies
- Interactive lecture
- Group discussion
- Presentation
- Role Play
- Game
- Case study
Propose Trainer
Dr Tan is an experienced corporate trainer, management consultant and business coach with more than 25 years of professional and training experience across various industries. Since 2001, she has delivered programmes in leadership, supervisory development, employee motivation, communication, coaching, team development and performance management.
Her background includes senior human resources, marketing and management roles in multinational corporations and SMEs, as well as professional experience in international banking. She is also a Certified and Accredited Trainer with HRD Corp.
Key Achievements and Professional Background
- More than 26 years of corporate and training experience across various industries.
- Conducting professional training programmes since 2001.
- Former Professor at the University in United Kingdom.
- Teaching experience associated with the University of Wales and University of Greenwich.
- Certified and Accredited Trainer with HRD Corp.
- Featured in “Successful People of Malaysia” by Britishpedia.
- Professional experience in international banking, including Standard Chartered Bank and HSBC.
- Held senior roles in:
- Human resources
- Marketing
- Management
- Corporate training
- Business consulting
- Provided management consulting and business coaching to SMEs and multinational organisations.
Areas of Expertise
- Leadership development
- Supervisory and management skills
- Situational leadership
- Employee motivation and engagement
- Performance coaching
- Team development and teamwork
- Workplace communication
- Conflict management
- Delegation and accountability
- Performance management
- Human resource management
- Customer service
- Sales and marketing
- Business coaching
- Management consulting
Training Approach
Dr Tan adopts a practical and highly interactive facilitation approach that encourages active participation and workplace application. Her training methods include:
- Interactive presentations
- Group discussions
- Workplace case studies
- Role-plays
- Team activities and learning games
- Group presentations
- Reflection and action planning
Her broad corporate and people-development experience enables her to relate leadership concepts to practical supervisory challenges and support participants in applying the learning confidently in their workplace.
*Certificate of Completion will be provided to participants who complete the training.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.