Duration
1 day
Overview
This course introduces IT4IT - a prescriptive standard for providing guidance on how to design, procure, and implement functionality needed to run IT in today’s multisourced environments. In addition, the course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.
Audience
- Senior IT management, IT operations staff, IT process owners, business managers, business process owners.
- IT professionals working for organizations that have adopted, or are planning to adopt, the IT4IT standard and need to be able to manage, support and/or operate within such an environment.
- Individuals requiring an understanding of IT4IT and how it can contribute to the success of IT within an IT organization.
Course objectives
On successful completion of this course, candidates will gain knowledge in:
- The expected benefits to be realized from the IT Value Chain model, as described by the IT4IT open standard
- The four IT Value Stream which compose the IT Value Chain model:
- Strategy-to-Portfolio
- Requirement-to-Deploy
- Request-to-Fulfill
- Detect-to-Correct.
- The New-Style-of-IT and what IT organizations “must do” to support this new paradigm
- The two modes of IT operation: Core IT and Fluid IT
- How IT4IT provides the structure to improve and automate “Core IT”, and scale and enable “Fluid IT”
- How to create a prescriptive, consistent service model backbone (including a common data model and appropriate context), complete with all documentation and required interactions
- How to complement existing process frameworks and methodologies, (e.g. ITIL®, COBIT®, SAFe® and TOGAF®) by taking the data-focused implementation model perspective of IT4IT, and specifying an information model that can be used across the entire IT value chain
- How to use the IT4IT open standard to support real world use cases driven by the Digital Economy (e.g. Cloud-sourcing, Agile, DevOps and service brokering)
Course Outline
New Operating Model for New Style of IT
- IT4IT
Introduction to IT4IT Open Standard
Introduction to IT4IT Value Chain
Introduction to IT4IT Reference Architecture
Introduction to IT4IT Value Streams
- Strategy-to-Portfolio
- Requirement-to-Deploy
- Request-to-Fulfill
- Detect-to-Correct
Programme scope, delivery arrangements and suitability are confirmed during enquiry.