EIEIOTECHNOVATION
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EIEIO / AUTOMATION & EMERGING TECHNOLOGY

IT PROCUREMENT & VENDOR MANAGEMENT

Course outline

5 days

Duration

5 days

OVERVIEW

This course is designed for project managers who will have procurement responsibilities and for those who will interact with designated procurement professionals. The objective of Project Procurement Management is to prepare the project manager and project management team to effectively manage the procurement and contracting aspects of a project. The course begins with introductory sections explaining legal concepts of contracts and contract pricing. Then the Project Procurement Management Knowledge Area processes are presented: Plan Procurements, Conduct Procurements, Administer Procurements, and Close Procurements. The processes in Project Procurement Management are initiated early in the project - with a procurement management plan - and are ongoing throughout the life of the project. You will learn the skills needed to effectively manage vendors. Through hands-on exercises, you'll develop an integrated understanding of how vendors are chosen, motivated and managed.

BENEFITS

  • Procurement life cycle and its relationship to vendor management
  • Three pillars of vendor management success
  • Importance of carefully exchanging commitments
  • Elements of contracts, statements of work (SOWs), and service level agreements (SLAs)
  • Variety, function, and components of vendor agreements
  • Change control procedures and governance practices
  • Negotiating techniques that support productive working relationships
  • Role and function of performance metrics, key performance indicators (KPIs), and vendor performance scorecards
  • Managing vendor relationships as the key to success
  • The vocabulary, and fundamental concepts of procurement and contracting
  • Project procurement and contract management methods, tools, and techniques
  • The various types of contracts and pricing models, their strengths and weaknesses, and when to use them
  • Procurement and contract management issues from the unique perspectives of the buyer and seller
  • An Operational Model for Procurement and Contract Management — Understand operational definitions, terms, concepts, and techniques

WHO SHOULD ATTEND

The course is appropriate for mid-level system engineers and project managers, as well as senior project managers, senior technical specialists, and lower-level engineers. Although some examples provided are from the aerospace industry, the principals covered apply equally to the project risk management challenges for both aerospace and non-aerospace organizations.

BASIC OF PROCUREMENT MANAGEMENT

COURSE OUTLINE

DAY 1Module 1 – Overview of IT Procurement & Vendor Management

  • Introduction to Procurement & Vendor Management
  • The Procurement & Vendor Terminologies
  • The major areas of Procurement & Vendor Management
  • Types of Procurement Methods
  • Procurement & Vendor Management Success
  • Procurement Life Cycle vs. Vendor Management
  • Three Pillars of Procurement & Vendor Management Success
  • Commitments, Relationships, Metrics
  • Strategic fundamentals of a buyer
  • Critical issues for consideration in developing procurement strategy
  • Exposure and coverage on IT product and service providers
  • Common Hybrid Offerings
  • Flexible bundle
  • Peace-of-mind bundle
  • Multi-benefit bundle
  • One-stop bundle

Module 2 – IT Procurement & Vendor Cycle

  • Implementing procurement management plan
  • Procurement & Acquisition planning
  • IT Contract Structuring
  • Bi-lateral Contracts
  • String Contracts
  • Parallel Contracts
  • Tri-lateral Contracts
  • Project Consortium Contracts
  • Requirement to purchase
  • Plan the process
  • Prepare the documentation
  • Identify possible suppliers
  • Issue/Receive back the tender/quotation documentation
  • Evaluate the submissions
  • Negotiation - High Value Negotiation planning
  • Procurement & Vendor Business Process Management
  • Procurement & Vendor Management Planning
  • Strategic Alignment for the Procurement & Vendor Manager

Module 3 – Major Skills for IT Procurement & Vendor Management

  • Skills for Procurement & Vendor Management & Executives
  • Capital Investment Appraisal

Module 4 – Risk Management of IT Procurement & Vendor

  • Guidelines for procurement & vendor audit manual
  • Procurement & Vendor Risk Auditing
  • Procurement & Vendor Risk Prioritization and Categorization
  • Effective Negotiation in procurement
  • Procurement & Vendor Performance Management
  • Supplier Development Programming
  • Procurement & Vendor Administration
  • Strategic Supplier workshop development
  • International Sourcing and E-Procurement
  • Procurement Management technological development
  • Introduction to Electronic Procurements
  • Supplier Management Integration System

Module 5 – Stakeholders of IT Procurement & Vendor Management

  • Stakeholders Analysis, Planning, Prioritization techniques
  • The Role of the Buyer in the Supply Chain
  • What exactly is the Supply Chain Management?
  • How the Supply Chain works
  • The logistics of procurement in the Chain
  • The buyer’s influence on the Supply Chain
  • Common mistakes in Procurement & Vendor Management and solutions
  • Legal Issues
  • Terms-of-reference for contract of service
  • Effective Contract Management

Module 6 – IT Contract Administration

  • Business opportunity, Return on investment, Competitive advantage
  • Comprehensive contract information forms
  • Electronic scanning & storage of contract documents
  • Automatic notification of contract expiry dates
  • Incurring penalties when contracts expire
  • Higher costs as current processes prevent effective supplier comparison
  • Reduced supplier negotiating power due to lack of information

Module 7 – Key Performance Indicators of IT Procurement & Vendor Management

  • Optimize existing Procurement & Vendor Models
  • Costing models - the Total Cost of Ownership
  • Contracting with reduced supplier base
  • Financial Skills for Procurement & Vendor Executives
  • Formulas for Winning Highly Competitive Bids
  • Project Management & Procurement – Vendor Analysis

Module 8 – Framework & Methodologies of IT Procurement & Vendor Management

  • Deployment Processes - Requirements determination, Acquisition, Contract fulfillment
  • Management Processes - Supplier management, Asset management, Quality management
  • Key IT Procurement Management Issues
  • Process Management, Design, and Efficiency
  • Measurement, Assessment, Evaluation
  • External Relationships [ER] and Internal Relationships

Module 9 – Metrics and Continuous Improvement Processes for IT Procurement & Vendor Management

  • Organizational Procurement & Vendor Metrics
  • Focusing on the Best Metrics not the Easy Ones to Collect
  • Application of KPIs
  • Role of the Responsibility Assignment Matrix (RASCI)
  • Score Cards and Vendor Performance Reporting
  • Balanced Score Cards
  • Continuous Improvement Processes
  • Various Sources of Vendor Related Risk
  • Manage Discrete Vendor Risks
  • Apply Risk Minimization Guidelines

Module 10 – Closure, Reporting & Retrospective on IT Procurement & Vendor Management

  • Tracking the performance of procurement & vendor’s organization over time
  • Tracking their performance in comparison to their peers
  • Efficiency - did we buy “right” in terms of the processes we used?
  • Effectiveness - did we buy the right thing to meet end users’ needs and are they using the goods and services appropriately?
  • Developing these performance indicators
  • Implementing procurement strategies in swapping different vendors

NOTE

Activities on case study, brainstorming, high team interaction and role-plays will be incorporated during training session with all participants to further facilitate and strengthen candidates understanding on IT Procurement & Vendor Management concepts and methodology in an overall manner.

Programme scope, delivery arrangements and suitability are confirmed during enquiry.