Duration
4.5 days
Learning Outcomes
This course will provide participants with the concept and knowledge, which will enable them to:
- Identify the threats that affect the IT and business environment and its countermeasures.
- Have a thorough understanding of the DR Planning Methodology.
- Conduct an application impact analysis for an organization.
- Develop and implement business and IT recovery strategies.
- Conduct cost benefit analysis for strategies and alternate site selection.
- Consolidate and implement a comprehensive IT DR plan.
- Create and develop IT DR awareness and training program.
- Conduct exercises and tests.
- Integrate business continuity with the IT DR initiatives.
- Sustain an effective organisation-wide IT DR program.
Prerequisite
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Lesson 2: Understand IT DR and BCM Fundamentals
- Understand DR and BCM fundamentals and concepts
- Be aware of your role in your organization’s DR efforts
- Recognize the implication of international standards to DR planning within yourorganisation
- Appreciate the benefits and success factor when implementing the DR program
Lesson 3: Establish the Need for DR
- Understand the need and justification for DR implementation
- Appreciate what constitutes a disaster in IT DR planning
- Differentiate operational disruption issues from IT disaster
- Factor the considerations for IT DR implementation
Lesson 4: Walkthrough the DR Planning Methodology
- Walkthrough each component of the DR planning methodology
- Understand the relationship and inter-dependencies between IT DRP and BCM
- Able to elaborate the objective key activities and deliverables for each component
Lesson 5: Prepare the Organization for a DR Project
- Understand what resources are involved in an IT DR project
- Identify the key stakeholders or interested parties
- Identify and evaluate the resources and requirement needed for the project
- Examine and prioritize the IT systems
Lesson 6: Identify and Evaluate IT and Infrastructure Risks
- Understand the risk assessment process and its key concepts
- Identify natural and man-made threats to IT and infrastructure
- Estimate risk likelihood and risk impact
- Identify and evaluate risk rating and levels
- Determine and select the risk reduction measures and control options
- Justify and recommend control measures and safeguards
Lesson 7: Identify the Impacts to Business Due to a Disaster
- Understand BIA, PRO and RTO concepts
- Differentiate between technology and business recovery
- Outline BIA process in IT DR planning
- Identify critical business functions and IT applications
- Quantify the financial and non-financial impact of an outage
- Determine IT outage threshold and set recovery priorities
- Identify inter-dependencies of business and IT functions
Lesson 8: Identify Technical Requirements
- Able to identify data backup and data protection recovery strategies
- Set consideration for strategy selection for various hardware platforms
- Walkthrough and understand the use of data protection and recovery strategy
- Understand cost benefit versus data availability and lower RPO
Lesson 9: Develop DR Strategies
- Identify and evaluate alternate site DR strategy
- Appreciate factors and new technology impact to IT DR planning
- Analyse and select the appropriate alternate site DR strategy
- Formulate a enterprise-wide DR strategy
Lesson 10: Select DR Services
- Understand selection process for DR strategy
- Establish the considerations for DR strategy selection
- Confirm the provision of basic or mandatory resources
- Determine the value added and support provisions from providers
Lesson 11: Setup and Evaluate the Request for Proposal
- Recognize the Request for Proposal (RFP) process
- Setup the evaluation criteria and process
- Understand the RFP document format and structure
- Define the key contractual requirement and content of the RFP document
Lesson 12: Present DR Proposal to Executive Management
- Understand the need to present to Executive Management
- Develop project approach
- Consider factors affecting project
- Identify critical and useful information to be included in the proposal
- Appreciate the common objections, attitude and misconception towards the DR proposal
Lesson 13: Establish a DR Plan
- Establish the key DR plan documentation activities
- Identify plan contents and structure
- Define specific objectives of the DR Plan
- Implement the steps to complete the sections of the DR plan
- Apply actions to minimize or recover from a disaster
Lesson 14: Implement Steps to Recover from Disaster
- Understand the stage of the Disaster Recovery Life Cycle
- Able to clearly identify the steps required to respond to disaster till return to normalcy
Lesson 15: Develop DR Team Structure
- Develop DR Team Organization Structure
- Determine selection criteria and qualification of DR team member
- Identify DR sub-teams
- Develop and monitor assigned tasks and follow-up activities
Lesson 16: Gather and Consolidate Information for the DR Plan
- Consolidate and gather information prior to the DR Implementation
- Conduct an inventory check on status
- Understand mechanisms on the working with suppliers
Lesson 17: Co-ordinate and Link Up with Business Units
- Understand the coordination required for Disaster Declaration
- Establish manual systems
- Forms and supplies, if computer systems are not available
- Prepare and setup Command Centre
- Primary and secondary
Lesson 18: Assemble the DR Plan Together
- Develop and Implement the Disaster Recovery Plan
- Review Disaster Recovery issues
- Identify and evaluate viable continuity strategies
- Identify emergency types and developing responses
- Identifying, defining and developing major DR plan components and procedures
- Integrating emergency procedures with disaster recovery procedures
- Crisis coordination and communication
Lesson 19: Manage Communications During Disaster
- Understand the goals of Crisis Communication during a disaster
- Initiate the Crisis Communication process
- Clear understanding of the roles of the DR Teams
- Conduct Crisis Communication during disaster recovery
- Appreciate Crisis Communication Techniques
Lesson 20: Ensure Your DR Plan Works
- Understand the Objectives of Testing; Testing Scope; Test Design –Principles and Constraints
- Review and implement the types of Tests
- Develop Guidelines for conducting a basic and advanced level Test
- Develop long term testing and exercising program
Lesson 21: Manage DR Program
- Understand the DR Program Management process
- Chart DR Plan administration and maintenance activities
- Manage the frequency of updates
- Ensure continuous training and awareness
- Maintain the DR program, administration activities, frequency of Updates and Training and Awareness
Programme scope, delivery arrangements and suitability are confirmed during enquiry.