Duration

3 days

Synopsis

The DRP-400: IT Disaster Recovery Manager is an advanced level of IT Disaster Recovery (DR) course that is primarily designed for IT professionals who has minima DR experience and would like to have an in-depth understanding of this subject. The main difference is that IT professionals with does not have the required years of IT DR planning experience will need to accumulate the necessary experience before they are awarded with the "Expert" certification. All aspects of IT DR planning will be discussed.

Participants will be guided to review each stage of the DR Planning (DRP) Methodology and the process will include all aspects of creating the DR plan. The course concludes with the understanding on the need for exercising and maintaining the DR plan.

Course Objectives

Participants will be imparted with crucial DR skills and knowledge; empowering them to support the organization and DRP team to:

Assess risk to IT and technology related components within the IT environment.
Understand the conduct of the application impact analysis used to identify critical IT and technology resources to support key users.
Be able to related to Recovery Objectives and identify the recovery solutions.
Develop and evaluate effectiveness of related recovery procedures.
Walkthrough the tests and exercises for IT disaster recovery

Audience

The course curriculum and contents are designed for System Administrators and Managers; Database Managers and Administrators; DR Coordinators; Project Managers involved in application development, systems and network implementation and support; systems support engineers and consultants.

Pre-Requisite

Must have completed DRP-300 course

Module 1: Present DR Proposal to Executive Management

Understand the need to present to Executive Management
Develop project approach
Consider factors affecting project
Identify critical and useful information to be included in the proposal
Appreciate the common objections, attitude and misconception towards the DR proposal

Module 2: Establish a DR Plan

Establish the key DR plan documentation activities
Identify plan contents and structure
Define specific objectives of the DR Plan
Implement the steps to complete the sections of the DR plan
Apply actions to minimize or recover from a disaster

Module 3: Implement Steps to Recover from Disaster

Understand the stage of the Disaster Recovery Life Cycle
Able to clearly identify the steps required to respond to disaster till return to normalcy

Module 4: Develop DR Team Structure

Develop DR Team Organization Structure
Determine selection criteria and qualification of DR team member
Identify DR sub-teams
Develop and monitor assigned tasks and follow-up activities

Module 5: Gather and Consolidate Information for the DR Plan

Consolidate and gather information prior to the DR Implementation
Conduct an inventory check on status
Understand mechanisms on working with suppliers

Module 6: Co-ordinate and Link Up with Business Units

Understand Disaster Declaration coordination and requirement
Prepare and setup Command Centre
Gain insight to the linkages between DR-BC activities
Relate to disaster response timing and sequence of activities

Module 7: Put the DR Plan Together

Adopt a set of documentation guidelines and standard when developing the DR plan
Understand the DR Life Cycle and its plan content for the 6 ”R’s”
Evaluate and select DR plan automation

Module 8: Manage Communications during Disaster

Understand the goals of communication during a disaster
Initiate and escalate the Crisis Communication process
Have clear understanding of the roles of the DR Teams with reference to communication
Able to adopt Crisis Communication good practices

Module 9: Ensure Your DR Plan Works

Understand the purpose and objectives of IT DR testing and exercising
Identify types of IT DR test
Set test criteria, test frequency and life cycle
Understand principles and constraints of test designs
Develop guidelines for conducting a test

Module 10: Manage DR Program

Understand the component for DR Program Management
Chart DR plan administration and maintenance activities
Identify factors to trigger updates
Manage and monitor the frequency of updates
Ensure continuous training and awareness

Programme scope, delivery arrangements and suitability are confirmed during enquiry.