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EIEIO / AUTOMATION & EMERGING TECHNOLOGY

IT Disaster Recovery Manager

Course outline

DRP4002 days
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Duration

2 days

Overview

The DRP-400: IT Disaster Recovery Manager is an advanced level of IT Disaster Recovery (DR) course that is primarily designed for IT professionals who has minima DR experience and would like to have an in-depth understanding of this subject. The main difference is that IT professionals with does not have the required years of IT DR planning experience will need to accumulate the necessary experience before they are awarded with the "Expert" certification.

All aspects of IT DR planning will be discussed. Participants will be guided to review each stage of the DR Planning (DRP) Methodology and the process will include all aspects of creating the DR plan. The course concludes with the understanding on the need for exercising and maintaining the DR plan

Audience

The course curriculum and contents are designed for System Administrators and Managers; Database Managers and Administrators; DR Coordinators; Project Managers involved in application development, systems and network implementation and support; systems support engineers and consultants.

Course Objective

Participants will be imparted with crucial DR skills and knowledge; empowering them to support the organisation and DRP team to:

  • Assess risk to IT and technology related components within the IT environment.
  • Understand the conduct of the application impact analysis used to identify critical IT and technology resources to support key users.
  • Be able to related to Recovery Objectives and identify the recovery solutions.
  • Develop and evaluate effectiveness of related recovery procedures.
  • Walkthrough the tests and exercises for IT disaster recovery

Pre-requisites

Completed DRP-400 IT DR Manager course.

Course Duration

This is a 2 day advanced course with a DRCE examination on the following day, upon successful completion of the course. The DRCE examination consists of 150 Multiple Choice Questions (MCQ) electronic based examinations. The examination which lasts for 3.5 hours would need candidates to achieve a 75% passing grade.

Day 1

Present DR Proposal to Executive Management

  • Understand the need to present to Executive Management
  • Develop project approach
  • Consider factors affecting project
  • Identify critical and useful information to be included in the proposal
  • Appreciate the common objections, attitude and misconception towards the DR proposal

Establish a DR Plan

  • Establish the key DR plan documentation activities
  • Identify plan contents and structure
  • Define specific objectives of the DR Plan
  • Implement the steps to complete the sections of the

DR plan

  • Apply actions to minimize or recover from a disaster

Implement Steps to Recover from Disaster

  • Understand the stage of the Disaster Recovery Life Cycle
  • Able to clearly identify the steps required to respond to disaster till return to normalcy

Develop DR Team Structure

  • Develop DR Team Organization Structure
  • Determine selection criteria and qualification of DR team member
  • Identify DR sub-teams
  • Develop and monitor assigned tasks and follow-up activities

Gather and Consolidate Information for the DR Plan

  • Consolidate and gather information prior to the DR Implementation
  • Conduct an inventory check on status
  • Understand mechanisms on working with suppliers

Day 2

Co-ordinate and Link Up with Business Units

  • Understand Disaster Declaration coordination and requirement
  • Prepare and setup Command Centre
  • Gain insight to the linkages between DR-BC activities
  • Relate to disaster response timing and sequence of activities

Put the DR Plan Together

  • Adopt a set of documentation guidelines and standard when developing the DR plan
  • Understand the DR Life Cycle and its plan content for the 6 ”R’s”
  • Evaluate and select DR plan automation

Manage Communications During Disaster

  • Understand the goals of communication during a disaster
  • Initiate and escalate the Crisis Communication process
  • Have clear understanding of the roles of the DR Teams with reference to communication
  • Able to adopt Crisis Communication good practices

Ensure Your DR Plan Works

  • Understand the purpose and objectives of IT DR testing and exercising
  • Identify types of IT DR test
  • Set test criteria, test frequency and life cycle
  • Understand principles and constraints of test designs
  • Develop guidelines for conducting a test

Manage DR Program

  • Understand the component for DR Program Management
  • Chart DR plan administration and maintenance activities
  • Identify factors to trigger updates
  • Manage and monitor the frequency of updates
  • Ensure continuous training and awareness

Programme scope, delivery arrangements and suitability are confirmed during enquiry.