EIEIOTECHNOVATION
← Training programmes

EIEIO / PROJECT MANAGEMENT

IT Business Analysis

Course outline

2 days

Duration

IT Business Analysis

2 days

Overview

IT Business Analyst plays a pivotal and indispensable role within organisations, acting as a crucial link between technology and business objectives. Its importance stems from the diverse array of contributions it brings to the table, ensuring that technology solutions not only meet technical specifications but also align seamlessly with overarching business goals.

Attending an IT Business Analyst course is a strategic investment for anyone aiming to thrive at the intersection of technology and business. This comprehensive program offers diverse skills, advancing your career prospects in roles like Business Analyst. Through practical exercises, case studies, and interactive learning, participants will develop the skills to bridge the gap between business and technology, ensuring that IT solutions are aligned with organisational objectives.

You'll gain the ability to translate complex problems into innovative solutions, enhancing efficiency and communication across teams. With practical learning, networking opportunities, and insights into business strategies, this course equips you for future challenges, making you indispensable in a tech-driven job market while fostering personal growth and strategic impact.

Target Audience

This course is ideal for individuals looking to pursue careers as Business Analysts in IT departments, consulting firms, or any roles that involve translating business needs into technical solutions.

Prerequisites

Participants must have desktops/ laptops with proper installations of MS Excel, Word, Power- Point according to the level of the workshop and good internet connection.

Agenda

Day 1

Time

Key Learning Points

Engagement

08:00 am – 09:00 am

Day 2

Time

Key Learning Points

Engagement

09:00 am–10:30 am

Recap of Day 1

Lecture Dialogue

Requirements Analysis and Documentation

  • Elicitation Techniques
  • Types of Requirements (Functional, Non-functional, etc.)
  • Stakeholder Identification
  • Prioritization Methods
  • Use Case Modelling
  • Requirement Validation
  • Requirement Traceability
  • Business Rules Identification
  • Gap Analysis
  • Business Rules Identification
  • Requirements Change Management
  • Gap Analysis
  • Data Modelling for Requirements

Activity: Group discussion

Group activity, Quiz

10:30 am – 10:45 am - Morning Coffee Break

10:45 am – 01:00 pm

Collaboration and Communication

Lecture Dialogue

  • Importance of Effective Communication

Discussion

  • Communication channels and mediums
  • Cross-functional team collaboration
  • Communicating with Technical and Non-Technical Audiences
  • Negotiation and Influence Techniques
  • Collaboration & Communication Tools

Activity: How to use tools efficiently

01:00 pm – 02:00 pm - Lunch

02:00 pm – 03:30 pm

Technical skills for Business Analyst

Lecture Dialogue

  • Design & document API

Discussion

  • Inspecting & debugging APIs
  • API governance & lifecycle management

Activity: Design API for given assessment

Group Activity, Quiz

03:30 pm – 03:45 pm – Afternoon Tea Break

03:45 pm – 04:45 pm

Career paths for Business Analyst

Lecture Dialogue

  • Business Analyst interview questions & Techniques

Activity: Group discussion

Group Activity, Quiz

04:45 pm – 05:30 pm

Recap and Q&A

Programme scope, delivery arrangements and suitability are confirmed during enquiry.