Duration
4.5 days
Course Objectives
Participants who successfully complete the course would be well equipped to implement and manage an organisational BCM programme. They would be adept at:
- Understanding the BCM planning methodology and the requirements of ISO 22301 BCMS standards
- Assembling the BCM team members
- Developing business continuity and disaster recovery strategies
- Designing, implementing and testing the BC plans
- Preparing and conducting awareness and training programmes with strong alignment to ISO 22301 standard for BCMS
- Maintaining and managing the BCM plans while operating with other plans such as Crisis Management (CM) and Disaster Recovery (DR) plans
Learning Outcomes
This course will provide participants with the concept and knowledge, which will enable them to:
- Identify possible threats that may disrupt critical business functions in the organisation.
- Strengthen organisational resiliency to counter major incidents and disaster.
- Identify and analyse business requirements to recover critical business function.
- Develop business continuity and recovery strategies.
- Develop and implement comprehensive BC plans.
- Create and develop BCM awareness and training programme.
- Conduct exercises and tests.
- Implement BCM audit and assessment programmes to ensure BC plan effectiveness.
- Drive organisation-wide BCM program.
- Ensure effective program management on an ongoing basis.
DAY 1 Bcm-230 and Bcm-330
Introduction to ISO22301 Standard
Background to ISO22301 and mapping of ISO22301 to the BCM Planning Process
Introduction to BCM Programme Element and Plan-Do-Check-Act (PDCA) Cycle
BCM Fundamentals
Introduce BCM concepts
Explain terminologies and BCM Body of Knowledge (BoK)
Risk Analysis and Review
Understand risk management terminologies referencing to ISO 31000
Identify and determine threats and risk
Understand and implement ISO 22301 context of organization
Business Impact Analysis
Identify critical business functions and prioritised activities
Determine prioritized activities and quantify impact of outage
Identify minimum resources and tolerable downtime
Business Continuity Strategy
Understand the purpose of strategy development
Identify alternate processing capability
Develop strategy for units and corporate level
Plan Development
Identify emergency responses
Determine major BC plan component and its design
Testing and Exercising
Develop test plan, scenario and evaluation criteria
Determine exercise requirement and program
DAY 2 BCM-330
Risk Analysis and Review
Identify potential threats that may disrupt business functions within the organization.
Business Impact Analysis
Determine prioritised activities based on its recovery objectives, impacts and inter-dependencies.
Business Continuity Strategy
Identify and implement strategies for continuity of critical business functions.
Plan Development
Develop effective and functional comprehensive continuity plans and procedure
Exercising and Testing
Be familiar with the testing and exercising documentary requirement
DAY 3 Bcm-430
Project Management
Understand the key element of a BCM Project Management and Governance
Initiate and manage the BCM project
Familiarize with the key objectives, tasks and deliverables
Learn and adapt to challenges
Program Management
Understand the objectives and main components of program management
Manage BC Program
Review and audit the plan
Provide maintenance and change management system
Conduct advanced tests and exercises
Manage the continuous training and awareness program
Maintain BCM mindset
Crisis Management and Communications
Able to identify the objectives and components of crisis communications
Develop command and control strategy
Review threats and link emergency response to crisis management plans
Coordinate crisis communication
Identify stakeholders and strategy to address audience information needs
Setup Command Centre Operations
Understand Incident Command System (ICS) Fundamentals
Identify emergency management protocols
Prepare to work with public authorities
DAY 4 BCM-430
BCM Case Study
Participate and execute the key components such as Risks Analysis and Review, Business Impact Analysis and BC Strategy of a BCM implementation plan and present to Executive Management
Coordinate and manage crisis communications and media management activities
Implement BCM audit and assessment program to ensure BC plan effectiveness
Develop and conduct comprehensive corporate-wide exercises and tests
Programme scope, delivery arrangements and suitability are confirmed during enquiry.