Duration
2 days
What you'll learn
- Understand how digital banking works
- Explore digital banking systems architecture
- Master digital banking channels and functionality
- Understand how banking works
- Understand the 3 layers of digital banking architecture
- Discover why liquidity is so important in banking
- Learn more about the 4 types of digital banks
- Explore why digital banking really matters
- Understand why banks don't need branches anymore
- Learn the 10 sublayers of digital banking architecture
- Know more about the 4 key digital banking channels
- Learn about digital banking using wearables
- Learn about digital banking using web
- Learn about digital banking using mobile apps
- Learn about digital banking using chatbots
- Understand the 7 key digital banking customer journeys
- Learn about digital onboarding
- Understand digital onboarding systems flows
- Learn about digital account management
- Understand account management systems flows
- Learn about digital payments
- Understand digital payments systems flows
- Learn about digital cards management
- Understand digital cards management systems flows
- Learn about digital support
- Understand digital support systems flows
- Learn about digital marketplaces
- Understand digital marketplace flows
Who this course is for
- Anyone interested in digital banking
- Ambitious professionals looking to pursue a career in digital banking
- Banking professionals looking to broaden their knowledge of digital banking
- Anyone interested in digital and future technology trends
Introduction
- What is Digital Banking?
- Banking & Digital Banking
- Are Bank Branches Heading Towards Extinction?
- Why is Digital Banking so Important & The Future of Branches
Digital Banking Channel
- Digital Banking Systems Architecture
- Front Ends
- Digital Banking Systems Architecture & Front Ends
- Mobile
- Chatbots
- Mobile & Chat
- Web
- Wearables
- Web & Wearables
- BAC - Digital Banking
- Digital Channel Trends
Technology Enablers
- Artificial Intelligence
- Big Data
- Core Systems
- AI, Big Data & Core Systems
Programme scope, delivery arrangements and suitability are confirmed during enquiry.