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EIEIO / BUSINESS, FINANCE & QUALITY

Introduction to Business Continuity Management

Course outline

2 days

Duration

2 days

Overview

The implementation of Business Continuity Management (BCM) is crucial in all organizations regardless of the size and nature of business.

For a company to remain resilient and competitive, a robust BCM implementation must be in place. This can be achieved through experience or best practice or standards specifically the ISO 22301 Business Continuity Management System.

ISO 22301 helps establish a business continuity management system within the organization and clarify roles and responsibilities as well as action plans during disruption. It is also a standard for audit that determines whether an organization is certified. BCMS certification ensures organizational resilient as well as competitive advantage.

Objectives

  • Provide an overview of ISO 22301 and its relevant clause
  • Understand ISO 22301 requirements and r certification criteria; if required
  • Learn to plan, design, implement and review BCM system

Target Participants

  • In general, any person interested to know more on BIA and its implementation
  • In specific, any personnel who is involved in business continuity areas within the organization such as :
  • BCM Implementers/Drivers
  • BCM Manager
  • Risk Management personnel
  • Organizational roles, responsibilities and authorities

Modules

Day 1

  • Introduction of Management System
  • Definition
  • Type
  • Benefits of management system
  • Overview of ISO 22301
  • PDCA Cycle
  • Plan — Clause 4 : Context of the organization
  • Understanding of the organization context
  • Understanding the needs and expectations of interested parties
  • Determining the scope of the management system
  • Plan — Clause 5 : Leadership
  • Management commitment
  • Policy
  • Organizational roles, responsibilities and authorities
  • Plan — Clause 6 : Planning
  • Action to address risks and opportunities
  • BC objectives and plans to achieve them
  • Plan — Clause 7 : Support
  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information

Day 2

  • Do — Clause 8 : Operation
  • Operation planning and control
  • Business Impact analysis (BIA)
  • - Content of BIA
  • - BIA Approaches
  • Risk Assessment
  • Strategy - How to determine strategy based on BIA and RA
  • Establish. Implement BC Procedures
  • Exercising and testing
  • Check — Clause 9 : Performance evaluation
  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
  • Act — Clause 10 : Improvement
  • Non-conformity and corrective action
  • Continual improvement

Programme scope, delivery arrangements and suitability are confirmed during enquiry.