DURATION
3 Days
Descriptions
Through this offering, students will become familiar with and gain experience in administering a basic Workplace Collaboration Services environment including IBM® Workplace® Messaging™ and IBM Workplace Team Collaboration™.
The primary goal is to familiarize administrators with the Workplace architecture and allow them to perform basic Workplace administration tasks.
This instructor-led offering provides experience administering Workplace through hands on activities and interactive simulations. The course contains the same content as the following three self-paced e-learning offerings, but has been modified to accommodate classroom delivery:
Introducing Administration Basics for IBM Workplace Collaboration Services 2.5 (LWP810)
Administering IBM Workplace Collaboration Services 2.5: Messaging (LWM800)
Administering IBM Workplace Collaboration Services 2.5: Team Collaboration (LWTC800)
Topics
This course covers the following topics:
Introducing IBM Workplace
Identifying Workplace capabilities, products and components
Introducing IBM Workplace Messaging
Introducing IBM Workplace Team Collaboration
Understanding IBM Workplace Architecture
Recognizing the role of each of the Workplace services and the underlying infrastructure
Reviewing Workplace terminology and navigation
Planning the Deployment and Installation
Determining deployment scenarios
Considering Network Deployment options
Installing and Configuring Workplace Basics
Preparing for the installation
Phases of a Workplace server installation
Performing post-installation tasks
Using the Administration Tools
Using the WebSphere Administrative Console
Using the WebSphere Portal Administration Page
Using the Command Line Tools
Customizing the Workplace Environment
Using IBM Workplace templates
Creating a Workplace template
Creating an application based on a template
Customizing the Workplace user interface
Administering Users
Introducing Workplace user administration
Using Workplace and user policies
Assigning template and application roles
Monitoring and Maintaining Workplace
Monitoring servers
Monitoring applications
Backing up and restoring system information
Configuring the Workplace Task Scheduler
Configuring the Mail Task Scheduler
Configuring the PKI Task Scheduler
Introducing the Lightweight Directory Access Protocol (LDAP) compliant Directory
Introducing the LDAP directory
What is WebSphere Member Manager?
Customizing the LDAP directory
Mapping LDAP attributes
Using an alternate directory for searching
Configuring People Finder
Deploying People Finder on a page
Customizing the People Finder display
Troubleshooting basics
Viewing the Log files
Troubleshooting product components
Enabling and disabling IBM Workplace products
Using the IBM Workplace Technical Resources
Using the Information Centers
Accessing IBM technical Web sites
Introducing Workplace Messaging Administration
Identifying the portlet applications: Mail, Calendaring, and Address Book
Workplace Messaging architecture
Common messaging administration activities and nterfaces
Locating and understanding XML files
Configuring IBM Workplace Messaging
Using administrative interfaces
Configuring General mail settings
Configuring Mail Service properties for the server and cell
Automating administrative tasks
Integrating IBM Workplace Messaging
Routing Between Mail Cells or other mail systems
Configuring SMTP authentication filters
Migrating and Maintaining Multiple Directories
Integrating security with other applications
Administering IBM Workplace Messaging
Managing Mail Accounts
Backing up Mail Accounts with archiving and exporting
Controlling Mail Users Through Licensing and Policies
Troubleshooting Problems
Determining problem causes using log files
Enabling Tracing
Monitoring Performance
Introducing Team Collaboration
Understanding the Team Collaboration architecture
Recognizing the role of Team Collaboration components
Using the Team Collaboration administration tools
ConfiguringTeam Collaboration
Configuring the SIP services
Configuring the SIP container
Configuring SIP cell-wide services
Providing mail notification support if IBM Workplace Messaging is not installed
Editing SMTP and e-mail settings to allow document links from document libraries
Administering Web Conferencing and Instant Messaging
Creating and assigning Web Conference policy
Creating and assigning user policies for Web Conferences and Instant Messaging
Administering Team Spaces
Creating a Team Space application from a template
Adding members to Team Space application
Creating and assigning application policy
Creating and assigning user policies for Team Spaces
Administering Documents
Creating a Document Library
Customizing Document Library interface
Setting access to the Document Library
Creating and assigning policies for Documents
Enabling/disabling versioning, workflow and document locking
Importing documents
Copying Document library
Creating and assigning a Document Library Application policy
Creating and assigning Document Library user policies
Troubleshooting Team Collaboration
Using the troubleshooting tools and methods
Troubleshooting sample issues
Audience
The target audience for this course is administrators new to IBM® Workplace™ Collaboration Services but with some experience administering any or all of the following:
IBM® WebSphere® Application Server
IBM® WebSphere® Portal
LDAP compliant servers (IBM® Directory Server, Microsoft® Active Directory, IBM® Lotus® Domino® Directory w/LDAP)
Database servers (IBM® DB2®, Oracle)
IBM® Lotus® Domino® and Notes®
Prerequisites
The prerequisites for this course include
Either:
Preparing to Administer IBM Workplace Collaboration Services 2.5 (LWP805)
Or:
Equivalent skills or experience
Systems Requirements
This product requires the following to run properly:
Any one of:
An HTML server
A supported workstation (to run locally)
An IBM Lotus Learning Management System and/or IBM Workplace Collaborative Learning 2.5 (SCORM-compliant).
This product requires the following to run properly:
Operating System
Microsoft® Windows® 98 or 2000
Microsoft Windows NT®
Microsoft® Windows® XP
128 MB RAM
Display settings:
Screen area: 1024x768 pixels
Color: High color (16 bit)
Browser:
Microsoft Internet Explorer 5.5 or higher
Enabled for Javascript™
Macromedia Flash Player (pre-installed for most Web browsers)
Note: If you have software to block pop-up ad windows installed in your browser, it may interfere with the display of the guided practices in this course. To ensure that you can view the guided practices, do one of the following:
Press Control and click to open each guided practice.
Disable the software to block pop-up ad windows.
Configure the software to block pop-up ad windows to allow pop-ups on the course site.
A minimum of 50 MB of free space on PC hard drive is recommended if this program is installed locally.
This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.