Duration

1 day

Overview

The adoption of a quality management system (QMS) is a strategic decision where organization demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including a more risk-based approach in managing the processes, continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All requirements of ISO 9001 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. However, a good understanding and interpretation of the requirements are vital to ensure full conformance and enable certification to be obtained and maintained effectively.

Objective

The programme aims to provide delegates with learning how to:

Define and explain the principles of Quality and Quality Management System
Understand and interpret the requirements of ISO 9001
Demonstrate the application of ISO9001 requirements in business processes
Explain and aware of activities involved for obtaining certification

Who Should Attend

Any Quality practitioners including Auditors who want to have the knowledge of the QMS.

Course Programme

08.45 COURSE REGISTRATION

09.00 COURSE Introduction

Session 3 : Clause 7 Requirements

13.00-14.00 Lunch

Course Summary

17.00 End of Course

There will be a break of 15 minutes mid-morning and mid-afternoon.

NB:

All Course times are approximate
Flexibility may be required in the above course content in order to include, as necessary, new training modules resulting from the changes in the standard and effectiveness of the training program where appropriate.

Programme scope, delivery arrangements and suitability are confirmed during enquiry.