Overview
Discover the world of a Salesforce Administrator by working firsthand to configure and customize a Salesforce org. In this 5-day class designed for new admins, our experts guide you through the important tasks and features that
Salesforce Administrators encounter daily. Learn about Salesforce’s architecture, how to manage users, and how to keep your org secure. Dive into best practices surrounding customization, set up automations to improve efficiency, and create reports and dashboards for data analysis.
When you complete this course, you will be able to:
Explain the Salesforce architecture and key terminology.
Use the application development lifecycle to define the process of managing an app’s development, from design to final release.
Compare different methods for granting users access to functionality and data.
Build and customize applications to meet business requirements.
Describe use cases for data management and validation tools.
Analyze key performance indicators with reports and dashboards.
Automate business processes using key features and functionality.
Leverage the Salesforce ecosystem and resources to implement and maintain your Salesforce org.
Target Audience
This class is ideal for new and beginner Salesforce System Administrators, as well as Trailblazers looking to increase their skills around the configuration, maintenance, and automation of a Salesforce org. This is also a great class for anyone looking to earn their Salesforce Administrator credential.
Topics
Salesforce Fundamentals
Explore Salesforce
Salesforce Architecture
Administrator Responsibilities
Describe the Role of an Administrator
Plan for Success
Course Outline ::ADX201::
The Big Picture: All Users
Programme scope, delivery arrangements and suitability are confirmed during enquiry.