Overview
Microsoft Learn describes this path as a scenario-based series of use case exercises that develop Copilot for Microsoft 365 skills in different business functions.
Course Information
Course Code
MS-4004
Duration
1 day course
Pre-requisite
Targeted at business users who want to enhance Microsoft 365 Copilot skills for business scenario use cases; a OneDrive account is required for the course exercises.
Objective
Build practical Microsoft 365 Copilot skills through role-based business scenarios covering executives, sales, IT, marketing, finance, HR, operations, communications, customer service, and legal workflows.
Module 1: Empower your workforce with Microsoft 365 Copilot: Executives Use Case
Executive-focused exercises that build Microsoft 365 Copilot skills in executive scenarios.
Module 2: Empower your workforce with Microsoft 365 Copilot: Sales use case
Sales-focused exercises that build Copilot skills in sales-related business scenarios.
Module 3: Empower your workforce with Microsoft 365 Copilot: IT Use Case
IT-focused exercises that build Copilot skills in IT-related business scenarios.
Module 4: Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
Marketing-focused exercises that build Copilot skills in marketing-related business scenarios.
Module 5: Empower your workforce with Microsoft 365 Copilot: Finance Use Case
Finance-focused exercises that build Copilot skills in finance-related business scenarios.
Module 6: Empower your workforce with Microsoft 365 Copilot: HR Use Case
HR-focused exercises that build Copilot skills in HR-related business scenarios.
Module 7: Empower your workforce with Microsoft 365 Copilot: Operations use case
Operations-focused exercises that build Copilot skills in operations-related business scenarios.
Module 8: Empower your workforce with Microsoft 365 Copilot: Communications Use Case
Communications-focused exercises that build Copilot skills in communications-related business scenarios.
Module 9: Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case
Customer service-focused exercises that build Copilot skills in customer service-related business scenarios.
Module 10: Empower your workforce with Microsoft 365 Copilot: Legal Use Case
Legal-focused exercises that build Copilot skills in legal-related business scenarios.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.