TRAINING OBJECTIVES
Instill an accountable mindset as organizational leaders
Develop essential & strategic team building, planning, organizing skills
Improve on effective communication skills both internally and externally – with various stakeholders
Strive for continuous improvement and excellence
TRAINING OUTLINE
Ice Breaker
Bingo – effort vs. results
Module 1: Accountability Mindset
Alignment 0f Values
Clarify common goals
Personal commitment
Simulation Activity: Accountability & Performance Improvement
Links between accountability and performance embrace initiatives and take responsibility
Identify key result areas and effective goal-setting
Examine personal work ethic
:: Emerging Leadership ::
19-2, The Boulevard Mid Valley City,
Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia.
Module 2: Teamwork & Collaboration
Team Formation
Competitive vs Cooperative Mode
Simulation Activity: Houston, we have a problem!
develop a range of team skills executing a task well, working under pressure communicating a situation clearly - both written and face-to-face communications intra/ inter-department or units cooperation
Module 3: Communication Skills 101
Understand personal motivation
Self Discovery – Insight Game
Personalized reports
Active Listening
Questioning Techniques
Identify Issues
Getting More Information
Clarify Outcomes
Accountability
Managing Conflict:
Assertiveness & Cooperation
:: Emerging Leadership ::
19-2, The Boulevard Mid Valley City,
Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia.
5 Modes of Resolution
Module 4: Development Orientation
Developing People
Building Competence & Commitment
Effective Delegation
Module 5: Leadership Case Study
Conquest of South Pole – Impact of Leadership Styles
Planning vs. Execution
Module 6: Search for Excellence
Kaizen Spirit – Foundation of Excellence
Strategies for Continuous Improvement
Module 7: Action Plan & Accountability Chart
Evaluation
-EndMETHODOLOGY
Theory with discussions and presentations, audio-visual aids, experiential activities and simulation games
:: Emerging Leadership ::
19-2, The Boulevard Mid Valley City,
Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.