Duration
4 days
Overview
This 4-day course consists of classroom lectures and hands-on labs taught by Wi-Fi experts. Review potential Wireless LAN issues as well as standard network troubleshooting processes using various tools and techniques to identify issues.
- Set a baseline of knowledge and shared vocabulary, covering fundamentals of RF, 802.11 and how Wi-Fi works from a Wi-Fi client device perspective
- Work through 6 standard network troubleshooting processes using various tools and techniques at each stage to identify issues including: Investigate, Measure, Validate, Analyze, Interrogate, and Manage
- Hands-on labs using free tools, low-cost tools and professional tools
- And much more!
Course specifics:
- No prerequisites, but CWNA is recommended. A firm grasp of OSI model, network protocols and network traffic flows is expected.
- Maximum of 12 people per class
- Receive an exclusive ECSE Troubleshooting certification after passing a certification exam
- Qualifies for 6 BICSI CECs (OV-EKAH-VA-0719-1)
Agenda
Time
Day 4
9:00 - 10:30
Course Overview
- Troubleshooting
- Process Fundamentals
- How a NIC works
- Setting Wireless LAN Requirements
- Wired vs Wireless Issues
- How to Perform Accurate Validation Surveys
- Ekahau Survey Lab
- Validation Survey Lab
- Using WLANpi for Remote Packet Capture Exercise
- Soft Skills in Troubleshooting Wireless LANS
- Soft Skills in Troubleshooting Lab
Exercises
10:30 - 10:45
Break
10:45 - 12:30
- Wholistic view of Wireless LAN
- Troubleshooting
- Wifi Clients
- RF Fundamentals
- How to Make Wireless Problems Disappear
- Netool.IO Lab
- Wired vs Wireless Discussion
- Determind Wired vs Wireless
- Demo & Lab Exercises
- Analyzing Validation Surveys
- Spectrum Analysis Introductioin
- Sidekick Analysis Demo
- Tracking Non-Wi-Fi
- Interference
- Management Systems Tools to Troubleshoot
- Management Lab Exercises
- Troubleshooting Tools Review by OS
12:30 - 13:15
Lunch
13:15 - 15:00
- Contention Process
- Association Process
- Authentication Process
- Investigate Using Wi-Fi Scanners
- Using Ekahau RTFM Scanner
- WLAN Pi Installation Lab
- HORST, BetterCap, Kismet Lab
- Interrogate / Introduction to Wireshark
- Customizing Wireshark
- Profiles Lab
- Columns Lab
- Filters Lab
- Color Rules Lab
- ECSE Exam Review
- ECSE Exam
- Lab-Based Exam
- 6 / 20-minute rotating modules
- Work Through Live
- WLAN Issues
- Capture & Report
- Results - Graded Exam
15:00 - 15:15
Break
15:15 - 17:00
- Upper Layers
- DHCP
- DNS
- 802.1X/RADIUS
- App Services
- Firewalls
- WAN Router
- End to End QoS
- WLAN Client Profiler Lab
- Measure Performance & Throughput Testing, iPerf, HTML
- Name Resolution Lab
- Commenting Lab
- Using Class Profile
- Graphing Lab
Programme scope, delivery arrangements and suitability are confirmed during enquiry.