Duration
1 day
Overview
DevOps/SRE Experience is a business issue focused experiential learning workshop designed to resonate with the transformation challenges facing executives today and demonstrates DevOps and Site Reliability Engineering (SRE) principles in action. Delegates are immersed in a business scenario where a long-established international airline (Global Air) is facing challenges of growth and relevance in a fast-changing digital world.
Customers have greater expectations and increased options, with new entrants in the market responding more rapidly to customer needs to provide an enhanced customer experience at lower price points.
The airline needs to compete with these organizations by achieving greater efficiencies, diversified revenue channels, accelerated high quality release cycles, reduced risk, and increased customer experience.
Over the course of the workshop, participants will engage in a high impact, classroom-based experience which brings to life the key messages around the changes required to transition to an agile enterprise that is customer centric and digitally focused in the delivery of services and how the SRE teams can be evangelized for effective collaboration and business outcomes.
The experience will call out current barriers, pathways and benefits of this journey and focuses mainly on SRE & DevOps principles coupled with people and processes (ways of working) and provides opportunities for understanding the context of concepts and technologies such as SRE which are enabling this transformation: Kubernetes, Continuous Integration/Delivery (CI/CD), Test, Deployment as well as API’s, Tool Chains, Microservices, Monoliths & SaaS, Site Reliability Engineering teams to demonstrate DevOps in action and the importance of removing technical debt within the organization.
Learning Outcomes
- Strategic challenges facing enterprise digital transformation and insights into technical debt
- Digital focus highlighting technological advances such as SRE roles, continuous integration/delivery, test and deployment as well as API’s, microservices and SaaS capabilities along with SRE principles and teams
- Powerful demonstration of how value can be added, and risk removed from the investment portfolio keeping SRE teams in focus
- ‘New IT’ experience - full range of the potential levers available, including DevOps, SRE, ITIL4, Lean, and Agile
- Insight into how SRE roles & collaboration reduces costs and accelerates time to market
- Practice techniques such as Kanban and Value Stream Mapping - brought together by a cultural imperative to collaborate x-boundaries and disciplines around SRE teams
- A powerful tool to drive organizational change through a number of key self-realizations that empower action and ownership
- Importance of CI/CD pipeline and SRE teams
- How to create enhanced flow within teams
- How DevOps/SRE principles impact day-to-day life of teams
Audience
- C-suite Executives
- DevOps Leaders
- DevOps Entrants
- Employees as part of Enterprise Transformation Enablement
- SRE Teams
- Software Development Team
- Application Development
- Testing
- QA
- IT Operations Teams
- Security
Prerequisites
- No formal prerequisites
- Optimal number of participants range from 12 – 16, however additional people can audit as observers.
- Certification
- No formal certification is provided
- Participants will receive a digital badge and a certificate of completion.
Agenda
The standard DevOps Experience is based on a one (1) day session with 3 - 4 rounds however organizations need as a half-day session.
Sample draft agenda
9:30 - 9:45 Opening Presentation
9:45 - 10:15 Introduction to Global Air
10:15 - 12:45 Rounds 1 & 2
12:45 - 13:15 Lunch
13:15 - 16:00 Rounds 3 & 4
16:00 - 16:30 Closing Presentation & Feedback
This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.